HIGH

Boston Scientific Pacemakers Recalled for Software Safety Issue Affecting 12,326 Units (2025)

Boston Scientific recalled 12,326 ACCOLADE, Visionist and Valitude pacemakers worldwide after a software issue was identified. The software enhances Safety Architecture and may prevent initiation of Safety Mode when battery impedance is high. Patients should contact their healthcare provider immediately and follow the manufacturer’s recall instructions.

Quick Facts at a Glance

Recall Date
August 20, 2025
Hazard Level
HIGH
Brand
Boston Scientific
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL, ELDERLY

Hazard Information

Software to enhance Safety Architecture is available and designed to prevent initiation of Safety Mode in an ambulatory setting due to a high battery impedance state for the ACCOLADE family of devices which includes ACCOLADE, PROPONENT, ESSENTIO, and ALTRUA 2 dual chamber (DR) standard life (SL) and DR extended life (EL) pacemakers; and VISIONIST and VALITUDE cardiac resynchronization therapy pacemakers (CRT-Ps).

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Boston Scientific Corporation or your healthcare provider for instructions. Notification method: Letter

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About This Product

Pacemakers are implanted devices that regulate heart rhythm in patients with conduction abnormalities. They are critical for maintaining steady heart rates in many patients.

Why This Is Dangerous

The software intended to heighten Safety Architecture may fail to initiate Safety Mode when a high battery impedance state is present, potentially compromising device safety during ambulatory use.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

The recall targets devices used for life-sustaining rhythm management. Patients could require medical evaluation and potential device replacement or software updates under clinician supervision.

Practical Guidance

How to identify if yours is affected

  1. Check device model name and serial number printed on the device label or patient card.
  2. Compare against the recalled GTIN and serial numbers list included in the recall notice.
  3. Verify whether your device is ACCOLADE family or VISIONIST/VALITUDE CRT-P.

Where to find product info

Identify numbers on the device label, patient records, and the recall notice provided by the manufacturer.

What timeline to expect

Replacement or software update timelines vary; expect several weeks to months depending on clinical scheduling.

If the manufacturer is unresponsive

  • Notify your clinician or hospital’s device program.
  • If you cannot reach your clinician, contact Boston Scientific through official recall channels or file a patient safety complaint with the FDA.

How to prevent similar issues

  • Maintain up-to-date patient records showing device identifiers.
  • Do not alter device settings without clinician guidance.
  • Stay in close contact with your care team for updates on the recall process.

Documentation advice

Keep the recall letter, device label, serial numbers, and all communications with clinicians and the manufacturer for records.

Product Details

Device families affected include ACCOLADE, PROPONENT, ESSENTIO, and ALTRUA 2 dual-chamber pacemakers (standard life SL and extended life EL) as well as VISIONIST and VALITUDE CRT-P devices. Model Number U225 VISIONIST CRT-P EL. GTIN 00802526559426. Serial numbers include 709683, 709711, 709737, 709778, 709780, 709789, 709792, 709794, 709804, 709815, 709816, 709827, 709828, 709829, 709830, 709831, 709889, 709907, 709912. Quantity: 12,326 units. Distribution: Worldwide. When sold: Unknown. Price: Unknown.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 12,326 units recalled
  • ACCOLADE family devices and VISIONIST/VALITUDE CRT-Ps affected
  • Worldwide distribution
  • Recall date: 2025-08-20
  • Report date: 2025-10-22
  • High-risk Class I recall

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALELDERLY
Injury Types
ELECTRICALOTHER

Product Details

Model Numbers
GTIN 00802526559426
Serial 709683
Serial 709711
Serial 709737
Serial 709778
+15 more
Report Date
October 22, 2025
Recall Status
ACTIVE

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