HIGH

Siemens Medical Recalls NAEOTOM Alpha CT Software Over FDA Clearance Issue

Siemens Medical Solutions USA, Inc. recalled 88 units of NAEOTOM Alpha software applications on December 19, 2025. The applications lack FDA 510(k) clearance, posing potential risks to patient safety. Healthcare providers must stop using the software immediately and follow the manufacturer's instructions.

Quick Facts at a Glance

Recall Date
December 19, 2025
Hazard Level
HIGH
Brand
Siemens Medical Solutions USA
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

To remove the software applications from certain CT systems as the applications have not received FDA 510(k) clearance.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Siemens Medical Solutions USA, Inc or your healthcare provider for instructions. Notification method: Letter

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About This Product

NAEOTOM Alpha software applications are used in CT imaging to assess brain quantification and vessel hyperdensities. Healthcare providers purchase these applications to enhance diagnostic accuracy in medical imaging.

Why This Is Dangerous

The software applications have not received FDA 510(k) clearance, which is necessary to ensure they meet safety and efficacy standards. Without this clearance, there is a risk of inaccurate diagnoses or treatment decisions.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall affects healthcare providers using the NAEOTOM Alpha software, necessitating an immediate halt in usage. This may disrupt medical imaging services and could lead to delays in patient care.

Practical Guidance

How to identify if yours is affected

  1. Locate the material number 11330003 on your software documentation.
  2. Check the serial numbers against the recalled list provided by Siemens.
  3. Contact your healthcare provider for assistance in identifying affected software.

Where to find product info

The material number and serial numbers can typically be found on the product packaging or documentation provided with the software.

What timeline to expect

Expect a timeline of 4-6 weeks for any guidance or updates from Siemens regarding the recall.

If the manufacturer is unresponsive

  • Document all correspondence with Siemens Medical Solutions USA.
  • Consider escalating your concerns to the FDA or relevant health authority if needed.

How to prevent similar issues

  • Always check for FDA clearance before purchasing medical software.
  • Stay informed about recalls and safety notices through official channels.
  • Consult with healthcare regulatory bodies for updated information on medical devices.

Documentation advice

Keep a record of all communications regarding the recall, including emails, letters, and notes from phone calls.

Product Details

The recall affects NAEOTOM Alpha software applications: syngo.CT Brain Quantification, syngo.CT Vessel Hyperdensities, and syngo.CT ASPECTS. The software was distributed worldwide, including the US, Canada, Costa Rica, India, and Israel.

Key Facts

  • Recall date: December 19, 2025
  • Quantity recalled: 88 units
  • Affected countries: US, Canada, Costa Rica, India, Israel
  • No reported injuries, but high hazard level

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Material Number: 11330003
UDI-DI: 04056869263168
Serial Numbers: 127226
127156
127268
+15 more
Affected States
ALL
Report Date
February 11, 2026
Recall Status
ACTIVE

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