Quick Facts at a Glance
- Recall Date
- August 13, 2025
- Hazard Level
- HIGH
- Brand
- Penner Patient Care
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Penner Patient Care
- Product type
- Bathing Spa
- Model numbers
- 360020-1EP, UDI-DI: 0085007365402
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
August 13, 2025
Reported by FDA DEVICE
March 18, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
The device does not bear a unique device identifier.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Penner Patient Care, Inc. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Penner Pacific Bathing Spa is a medical device used for patient bathing. It is distributed nationwide and part of home or clinical care settings.
Why This Is Dangerous
The device lacks a unique device identifier, which can impede product tracking and safety recalls. It does not imply an immediate personal injury by itself but raises regulatory and safety-tracking concerns.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers must stop using the device and await instructions. The missing UDI could complicate adverse event reporting and product recalls.
Practical Guidance
How to identify if yours is affected
- Verify model 360020-1EP on the device label.
- Check for the presence of a UDI; note the UDI-DI 0085007365402.
- Compare serial numbers to the list provided in the recall notice.
Where to find product info
Look on the device label for model, UDI-DI, and serial numbers. The recall notice provides the identifiers.
What timeline to expect
Remedies such as refunds or replacements can take 4-8 weeks.
If the manufacturer is unresponsive
- Escalate with consumer protection agencies if the manufacturer is slow to respond.
- Keep copies of all communications and note dates of contact.
How to prevent similar issues
- Verify UDI labeling on any medical device purchasing shortly after recall notices.
- Keep a record of model numbers and serial numbers to verify eligibility in future recalls.
Documentation advice
Document serial numbers, model, and purchase details. Save recall notices and correspondence with the manufacturer.
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Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Serial numbers: 10 listed
Browse More Recalls
Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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