Quick Facts at a Glance
- Recall Date
- August 13, 2025
- Hazard Level
- HIGH
- Brand
- Penner Patient Care
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Penner Patient Care
- Product type
- Bathing Spa
- Model numbers
- 390010-1, 390010-X, 390010-2
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
August 13, 2025
Reported by FDA DEVICE
March 18, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
The device does not bear a unique device identifier.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Penner Patient Care, Inc. or your healthcare provider for instructions. Notification method: Letter
About This Product
Penner Pacific Bathing Spa is a medical device intended for bathing in a care setting. It is distributed nationwide in the United States.
Why This Is Dangerous
The device lacks a unique device identifier, which impedes traceability and postmarket safety monitoring.
Industry Context
This recall is not described as part of a broader industry pattern in the provided data.
Real-World Impact
No injuries reported to date. The missing UDI could complicate recalls and adverse event reporting for healthcare providers.
Practical Guidance
How to identify if yours is affected
- Check model numbers on your device: 390010-1, 390010-X, 390010-2
- Check for UDI: 0085007365406
- Review serial numbers list for matches in the provided recall data
- Compare with the recall notice on FDA’s enforcement page
Where to find product info
UDI-DI: 0085007365406; Serial Numbers listed in recall data; Model numbers 390010-1, 390010-X, 390010-2
What timeline to expect
Refunds or replacements not specified; typical recall timelines range from 4-8 weeks for processing
If the manufacturer is unresponsive
- File a consumer complaint with the FDA if the company is unresponsive
- Document all correspondence and keep evidence of the recall notice
How to prevent similar issues
- Verify UDI presence on any medical device before purchase
- Check for recall notices from FDA and manufacturer
- Prefer products with clear, accessible UDI labeling and documentation
Documentation advice
Keep the recall notice, serial numbers list, model numbers, and any correspondence with the manufacturer for records
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Product Details
Model numbers: 390010-1, 390010-X, 390010-2. Brand: Penner Patient Care. Sold nationwide in the United States. Quantity: 25 units. Recall date: 2025-08-13.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Model numbers: 390010-1, 390010-X, 390010-2
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Safety Guide
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