HIGH

Philips CT Systems Recalled Due to Hazardous Couch Descent

Philips recalled 73 CT systems on August 13, 2025, due to a risk of the patient support table descending unexpectedly. The recall affects models 728240, 728246, and 728256 distributed worldwide. This recall includes systems sold across the US and several countries globally.

Quick Facts at a Glance

Recall Date
August 13, 2025
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

Get instant alerts for Health & Personal Care recalls

Be the first to know. Free instant alerts to your inbox.

No spamUnsubscribe anytime

Product Details

The recalled models include Brilliance 16 Power (Model Number: 728240), Brilliance CT 16 Slice (Model Number: 728246), and Brilliance CT 6 Slice (Model Number: 728256). These CT systems were distributed worldwide, including the United States, and sold at multiple healthcare facilities. The quantity recalled is 73 units.

The Hazard

The patient support table may descend unexpectedly to the lowermost position due to a misalignment of the ball screw component after a replacement. This malfunction presents a serious risk of injury to patients during scans.

What to Do

Patients and healthcare providers must stop using the identified models immediately. Follow the recall instructions provided by Philips and contact Philips North America LLC or your healthcare provider for further instructions.

Contact Information

For more information, contact Philips North America at the provided recall link: https://www.accessdata.fda.gov/scripts/enforcement/enforce_rpt-Product-Tabs.cfm?recall_number=Z-2596-2025.

Key Facts

  • 73 units recalled
  • Risk of unexpected descent of patient support table
  • Affected models: 728240, 728246, 728256
  • Manufactured by Philips North America

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

Get Alerts for Health & Personal Care Recalls

Get instant alerts for recalls that affect you. Free forever.

Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
728240
728246
728256
Affected States
ALL
Report Date
October 1, 2025
Recall Status
ACTIVE

Related Recalls

Vehicles & Parts
HIGH

Honda 2025 CR-V Hybrid Recall for Fuel Hose Installation Could Cause Fire (TLS)

Honda recalls 2025 CR-V Hybrid vehicles sold through Honda dealers nationwide after finding an improperly installed fuel feed hose that may leak. The recall is identified by Honda as TLS. Dealers will replace the fuel feed hose and install a new connector cover at no charge. Owners should contact Honda at 1-888-234-2138 for service.

Honda
A fuel
Read more
Vehicles & Parts
HIGH

VOLKSWAGEN Atlas Recall 2025 for Service Brakes Bolts in Atlas, Atlas Cross Sport, ID.4

Volkswagen Group of America recalls 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 models for loose bolts in the chassis, brake system and suspension. The potential consequence is loss of vehicle control and a crash risk. Owners should stop driving the vehicle and contact a dealer for inspection; recall letters were mailed on July 25, 2025.

Volkswagen
A loss
Read more
Vehicles & Parts
HIGH

Mercedes-Benz GLE 450E 4MATIC Recall for Rearview Mirror Attachment (2025)

Mercedes-Benz USA is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, and additional models sold through its dealer network. The issue involves a multi-purpose camera and rearview mirror that may detach from the windshield. Dealers will replace the windshield and reinstall the camera and mirror at no charge.

Mercedes-Benz
A detached
Read more
Vehicles & Parts
HIGH

Mazda CX-30 2025 Air Bag Software Recall for SAS Unit (7525E)

Mazda North American Operations recalls 2024-2025 Mazda3 and CX-30 vehicles after SAS units may deactivate airbags due to a low battery condition. Dealers will reprogram the SAS unit or replace it at no charge. Owner notification letters were mailed July 24, 2025.

Mazda
Air bags
Read more
Vehicles & Parts
HIGH

Kia K5 Recalled Over Risk of Detached Trim Pieces

Kia America, Inc. recalled certain 2023-2025 K5 vehicles on April 7, 2027. The recall involves rear window trim pieces that may loosen and detach, creating a road hazard. Owners should contact Kia for inspection and potential replacement of affected parts.

Kia America, Inc.
Detached trim
Read more
Vehicles & Parts
HIGH

Kia Telluride Exterior Trim Recall for 2023-2025 Models (2027 Recall)

Kia America, Inc. is recalling 2023-2025 Kia Telluride SUVs sold through Kia dealers nationwide after interim notices warned that door belt molding trim can delaminate and detach. A detached trim piece can become a road hazard for other vehicles and increase the risk of a crash. Owners should contact Kia customer service at 800-333-4542 for inspection and repair.

Kia
A detached
Read more
Vehicles & Parts
HIGH

Ford Expedition Recalled for Engine Oil Leak Hazard

Ford Motor Company recalled certain 2024-2025 Expedition vehicles due to a misaligned engine cup plug. This defect can lead to rapid oil leaks, increasing the risk of engine stalls and fires. The recall affects models with 3.5L GTDI engines, with notifications mailed on May 22, 2025.

Ford Motor Company
A rapid
Read more