HIGH

Philips CT Systems Recalled Due to Patient Support Table Hazard

Philips recalled 181 CT scanner units on August 13, 2025, due to a risk of the patient support table descending unexpectedly. The recall affects models 728235, 728231, and 728317 distributed worldwide. Healthcare providers and patients must stop using these devices immediately to ensure safety.

Hazard Information

The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

Product Details

The recalled models include Brilliance CT 40 Channel (Model Number: 728235), Brilliance CT 64 Channel (Model Number: 728231), and Ingenuity Flex (Model Number: 728317). These units were distributed worldwide, including the US and various countries. The devices were sold from various dates prior to the recall.

The Hazard

The patient support table may descend unexpectedly to the lowermost position due to a component misalignment in the ball screw. This poses a risk of injury to patients during procedures.

Reported Incidents

No specific injuries or incidents have been reported as of the recall date. The risk level remains classified as high due to the potential for serious injury.

What to Do

Patients and healthcare providers should immediately stop using the affected devices. Contact Philips North America or your healthcare provider for specific instructions on the recall.

Contact Information

For further assistance, call Philips North America at their designated customer service number or visit their official website.

Key Facts

  • 181 units recalled
  • Models impacted: 728235, 728231, 728317
  • Risk of unexpected descent of patient support table
  • Stop using devices immediately
  • Contact Philips for recall instructions
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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
728235
728231
728317
Affected States
ALL
Report Date
October 1, 2025
Source Agency
FDA - Medical Devices
Recall Status
ACTIVE
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