Philips North America recalled 6 CT 6000 scanners, Model 728307, distributed worldwide including the United States. The patient support table may descend unexpectedly to the lowermost position due to ball screw misalignment after a replacement. Stop using the device immediately and follow manufacturer instructions. Contact Philips for guidance and next steps.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
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CT scanners are medical imaging devices used to diagnose a wide range of conditions. The Philips CT 6000 is a diagnostic imaging system used in hospital settings.
A misaligned ball screw after replacement can cause the patient table to descend unexpectedly, potentially compromising patient safety during scanning.
This recall is not presented as part of a broader industry pattern in the provided information.
Hospitals and clinics must halt use of affected scanners until advised by Philips. The recall could affect diagnostic workflows and patient throughput.
Recall notices and service bulletins from Philips and the FDA enforcement page (recall number Z-2604-2025).
No remediation timeline is provided in the notice.
Keep copies of the recall notice, service communications, serial numbers, and UDI-DI. Photograph labels and document any steps taken in response.
Model: CT 6000, Model Number 728307. UDI-DI: 00884838104600. Serial Numbers: 87150, 87169, 87118, 87168, 87166, 87164. Quantity: 6 units. Distribution: Worldwide, including US nationwide and numerous countries listed by FDA. Sold date and price not specified. Manufacturer: Philips North America LLC.
No injuries or incidents have been reported.
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