Philips recalled 285 Ingenuity CT systems worldwide, including 728321, 728323 and 728326 models. A ball screw misalignment after a replacement can cause the patient couch to descend to the lowermost position. Hospitals and clinics should stop using the devices and follow Philips recall instructions.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
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The Ingenuity CT System is a high-end CT scanner used in hospitals to perform diagnostic imaging. These systems require dependable table movement for patient positioning during scans.
A misalignment of the ball screw after a replacement can cause the patient couch to descend unexpectedly to the lowest position, posing a risk of injury during scans.
This recall is not described as part of a broader industry pattern.
Hospitals must halt use of affected units, implement interim imaging protocols, and coordinate with Philips for safe remediation. The recall could affect procedure schedules and equipment uptime.
Look for the device label and the recall letter from Philips. The FDA recall page provides official details.
Hospitals should anticipate instructions and potential replacement or service within weeks. Recovery timelines vary by facility and device status.
Keep copies of recall notices, service records, and correspondence with Philips. Photograph any affected components and document dates.
Brand: Philips (Philips North America LLC). Product: Ingenuity CT System (Computed Tomography). Models: 728321, 728323, 728326. Sold since: Unknown. Price: Unknown. Location: Worldwide distribution, including US and listed countries.
No injuries or incidents have been reported.
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