How do I know if my RH chandelier is affected by the recall?

Check the SKU numbers on your order confirmation or receipt. Affected models include SKU numbers 10036671NAT, 10036671SUNB, 10036671BLK for the 48" chandelier and 10035099NAT, 10035099SUNB, 10035099BLK for the 60" chandelier.

What should I do if I have an affected chandelier?

Stop using the chandelier immediately. Contact RH at 833-784-1852 to schedule a free in-home repair.

Is it safe to keep using my chandelier if it looks fine?

Do not continue using the chandelier if it is hung at an angle on a vaulted ceiling or sloped beam. The risk of it falling poses a significant safety hazard.

What are the repair options for the recalled chandeliers?

RH will send a technician to replace the canopy hardware of the affected chandeliers at no cost to you.

How can I contact RH for more information?

You can reach RH at 833-784-1852 or visit their website at https://rh.com/us/en/customer-experience/safety-recalls.

When was this recall issued?

The recall was issued on January 8, 2026, after concerns about the safety of the chandeliers.

Where can I find the SKU number for my chandelier?

The SKU number can be found on your order confirmation or printed on your receipt.

What if I don’t have my receipt?

Even without a receipt, you can still contact RH for assistance with the recall. They will help verify your purchase.

Are there any reported injuries from this chandelier?

As of now, no injuries have been reported related to this recall.

How long does the repair process take?

The timeline for the repair will depend on scheduling with RH, but they will aim to address your issue promptly.

Will I get a refund if I choose not to repair?

This recall is focused on repairs rather than refunds, so contact RH to discuss your options.

RH Recalls Chandeliers Due to Falling Hazard

Quick Facts at a Glance

Recall Date: January 8, 2026
Hazard Level: MEDIUM
Brands: RH, RH galleries and online at https://rh.com/us/en/ from September 2021 through October 2024 and RH Outlets nationwide from September 2021 through September 2025 for between $1,700 and $7,700.
Category: Home & Garden
Sold At: Multiple Retailers
At-Risk Groups: GENERAL

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: RH, RH galleries and online at https://rh.com/us/en/ from September 2021 through October 2024 and RH Outlets nationwide from September 2021 through September 2025 for between $1,700 and $7,700.
Product type: Chandelier
Colors: natural, sun-bleached, black
Sizes: 48 inch, 60 inch
Sold at: Multiple Retailers

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
January 8, 2026
Reported by CPSC
January 9, 2026
RecallRadar source check
January 15, 2026
Consumer action
Use the official remedy and keep documentation.

More Product Images

Recalled RH 60” Natural Antler Chandelier

Hazard Information

If the chandelier is hung at an angle on a vaulted ceiling or a sloped beam, the chandelier's canopy hardware can break, causing the chandelier to detach and fall from the ceiling, posing an impact hazard.

What You Should Do

Consumers should stop using the product immediately. RH toll-free at 833-784-1852 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com, or online at https://rh.com/us/en/customer-experience/safety-recalls or https://rh.com/us/en/ and click on "Safety Recalls" at the bottom of the page.. Consumers should keep clear of the area directly beneath the chandelier hung on a vaulted ceiling or sloped beam and contact RH to schedule a free in-home repair. A technician will replace the canopy hardware of 48" and 60" chandeliers installed on a vaulted ceiling or sloped beam.. Available options: Repair

About This Product

RH Natural Antler Chandeliers are decorative lighting fixtures made from naturally shed elk antlers. They are popular for their unique design and are often used in homes with rustic or lodge-style decor.

Why This Is Dangerous

The chandeliers can detach from the ceiling if hung at an angle, which can cause the canopy hardware to break. This poses a risk of the chandelier falling, potentially causing injury.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers should avoid using the affected chandeliers immediately to prevent potential injuries. The recall requires prompt attention to ensure safety in the home.

Practical Guidance

How to identify if yours is affected

Locate your order confirmation or receipt.
Check for SKU numbers: 10036671NAT, 10036671SUNB, 10036671BLK for the 48" chandelier; 10035099NAT, 10035099SUNB, 10035099BLK for the 60" chandelier.
If your chandelier matches these SKU numbers, it is part of the recall.

Where to find product info

The SKU numbers are located on your order confirmation and printed on your receipt.

What timeline to expect

Expect the repair process to take a few weeks, depending on scheduling availability.

If the manufacturer is unresponsive

Document all communication attempts with RH.
Reach out again via phone or email.
Consider reporting the issue to the CPSC for further assistance.

How to prevent similar issues

When purchasing chandeliers, ensure they are suitable for your ceiling type.
Check for safety certifications before buying lighting fixtures.
Verify installation requirements to prevent hazards.

Documentation advice

Keep a record of your purchase, including receipts and any correspondence with RH regarding the recall.

Get instant alerts for Home & Garden recalls

Be the first to know. Free instant alerts to your inbox.

No spamUnsubscribe anytime

Product Details

The recall involves RH 48" and 60" diameter Natural Antler Chandeliers. They were manufactured from September 2021 to October 2024 and sold online and at RH galleries. Prices ranged from $1,700 to $7,700.