Is my sauna affected by the Sauna360 recall?

If your sauna is a Tylö Halmstad or Kiruna Hybrid room and your model/serial number matches the lists provided by Sauna360, your unit may be affected. Check the manual for the model number and inspect the serial number label on the packaging and the unit.

What models are included in the recall?

The recall covers Tylö Halmstad 2, 3, and 4 rooms and Kiruna Hybrid 2 and 3 rooms with specific electrical configurations. Exact model numbers are listed in the recall notice and on Sauna360's recall page.

The bench seating can collapse, creating a fall hazard for users.

What should I do first if I own this product?

Stop using the bench immediately. Then contact Sauna360 to arrange a free repair by a professional installer.

How will the repair be performed?

A professional installer will retrofit the benches with additional hardware. After the repair, you will receive a revised manual that includes the weight limit.

Yes. Sauna360 will perform the retrofit at no cost to the consumer.

How long does the repair take?

Sauna360 will schedule the retrofit with a professional installer. The exact timeline varies by location, but installations are typically completed within weeks after scheduling.

Where can I get more information?

Visit sauna360.com/product-recall or click Recall on the Sauna360 homepage for details. You can also call 888-780-4427 or email us_techsupport@sauna360.com.

What if my serial number isn’t listed online?

If your model is a listed Halmstad or Kiruna Hybrid variant, Sauna360 will verify eligibility during the recall process. Contact support to confirm.

What if I’m not the original purchaser?

Recall protections typically apply to current owners or occupants. Use the recall contact channels to verify eligibility and arrange service.

Will this affect other sauna components?

The recall specifically concerns the bench seating. Other sauna components are not listed in this recall.

Sauna360 Recalls Tylö Halmstad and Kiruna Hybrid Saunas Over Fall Hazard

Quick Facts at a Glance

Recall Date: October 23, 2025
Hazard Level: MEDIUM
Brands: Sauna360, Tylö
Category: Home & Garden
Sold At: Multiple Retailers
At-Risk Groups: GENERAL, PREGNANT

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: Sauna360, Tylö
Product type: Bench seating for Tylö Halmstad and Kiruna Hybrid saunas
Model numbers: TRAD, Tylö Halmstad™ 2, W/BLISS, 15A, 120V, CB21-1, V1, CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970, TRAD, Tylö Halmstad™ 2, W/BLISS, 20A, 120V, CB21-1, V1, TRAD, Tylö Halmstad™ 3, W/BLISS, 240V, CB23-1, V1, TRAD, Tylö Halmstad™ 4, W/BLISS, 240V, CB23-1, V1, IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 15A, 120V, LOW EMR, CB20-1, V1, CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224, IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 20A, 120V, LOW EMR, CB20-1, V1 +1 more
Sold at: Multiple Retailers

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
October 23, 2025
Reported by CPSC
October 23, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.

More Product Images

Recalled Sauna Model Tylö Halmstad 3

Recalled Sauna Model Tylö Halmstad 4

Recalled Sauna Model Kiruna Hybrid 2

Recalled Sauna Model Kiruna Hybrid 3

Hazard Information

The saunas contain a bench that can collapse, posing a fall hazard to consumers.

What You Should Do

Sauna360 toll-free at 888-780-4427 from 8 a.m. to 5 p.m. CT Monday through Friday, email at us_techsupport@sauna360.com, or online at https://sauna360.com/product-recall or www.sauna360.com and clicking "Recall" at the bottom of the page for more information.. Consumers should stop using the Tylö Halmstad and Kiruna Hybrid Sauna benches immediately and contact Sauna360 for a free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware. Consumers will also receive a revised product manual from Sauna360 that includes the weight limit.. Available options: Repair

About This Product

This recall concerns bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. These rooms are sold through Sauna360's distributors nationwide for about $6,000 to $12,000.

Why This Is Dangerous

A collapsing bench can cause a fall, which may result in injuries depending on user position and impact.

Industry Context

This recall is not described as part of a broader industry pattern in the provided information.

Real-World Impact

Consumers must stop using the affected benches and arrange a free repair. The recall includes a retrofit and a revised weight-limit manual.

Practical Guidance

How to identify if yours is affected

Identify the sauna model by checking the manual for the model number
Compare the serial number to the recalled ranges listed

Where to find product info

Serial numbers are on the packaging and on the bench labels described above. Model numbers are printed in the manual.

What timeline to expect

Repair scheduling is arranged by Sauna360 with a professional installer; typical timelines range from weeks to a couple of months.

If the manufacturer is unresponsive

Document all contact attempts with Sauna360
Escalate to consumer protection agencies if needed
Consider legal counsel for unaddressed safety concerns

How to prevent similar issues

Inspect saunas for bench stability during routine use
Follow the revised manual's weight limits after retrofit
Choose professional installation for any future bench hardware work

Documentation advice

Keep copies of the recall notice, model and serial numbers, photos of the bench, receipts, and all correspondence with Sauna360.

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Product Details

Recalled models and serial-number ranges include: TRAD, Tylö Halmstad 2, W/BLISS, 15A, 120V, CB21-1, V1 CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970; TRAD, Tylö Halmstad 2, W/BLISS, 20A, 120V, CB21-1, V1; TRAD, Tylö Halmstad 3, W/BLISS, 240V, CB23-1, V1; TRAD, Tylö Halmstad 4, W/BLISS, 240V, CB23-1, V1; IS, Tylö Kiruna Hybrid 2, W/BLISS, 15A, 120V, LOW EMR, CB20-1, V1 CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224; IS, Tylö Kiruna Hybrid 2, W/BLISS, 20A, 120V, LOW EMR, CB20-1, V1; IS, Tylö Kiruna Hybrid 3, W/BLISS, 240V, LOW EMR, CB22-1, V1.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

Med/Medium hazard level for bench collapse risk
Recall covers multiple Tylö Halmstad and Kiruna Hybrid models
Serial numbers labeled on packaging and room benches
Sold through Sauna360 distributors nationwide from 2024-07 to 2024-12 for $6,000-$12,000

View Original Recall on Consumer Product Safety Commission