Sauna360 recalls Tylö Halmstad and Kiruna Hybrid saunas sold by Sauna360 distributors nationwide from July 2024 through December 2024 for between $6,000 and $12,000. The recall targets bench seating that can collapse, creating a fall hazard. Stop using the benches immediately and contact Sauna360 for a free repair.
The saunas contain a bench that can collapse, posing a fall hazard to consumers.
Sauna360 toll-free at 888-780-4427 from 8 a.m. to 5 p.m. CT Monday through Friday, email at us_techsupport@sauna360.com, or online at https://sauna360.com/product-recall or www.sauna360.com and clicking "Recall" at the bottom of the page for more information.. Consumers should stop using the Tylö Halmstad and Kiruna Hybrid Sauna benches immediately and contact Sauna360 for a free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware. Consumers will also receive a revised product manual from Sauna360 that includes the weight limit.. Available options: Repair
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This recall concerns bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. These rooms are sold through Sauna360's distributors nationwide for about $6,000 to $12,000.
A collapsing bench can cause a fall, which may result in injuries depending on user position and impact.
This recall is not described as part of a broader industry pattern in the provided information.
Consumers must stop using the affected benches and arrange a free repair. The recall includes a retrofit and a revised weight-limit manual.
Serial numbers are on the packaging and on the bench labels described above. Model numbers are printed in the manual.
Repair scheduling is arranged by Sauna360 with a professional installer; typical timelines range from weeks to a couple of months.
Keep copies of the recall notice, model and serial numbers, photos of the bench, receipts, and all correspondence with Sauna360.
Recalled models and serial-number ranges include: TRAD, Tylö Halmstad 2, W/BLISS, 15A, 120V, CB21-1, V1 CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970; TRAD, Tylö Halmstad 2, W/BLISS, 20A, 120V, CB21-1, V1; TRAD, Tylö Halmstad 3, W/BLISS, 240V, CB23-1, V1; TRAD, Tylö Halmstad 4, W/BLISS, 240V, CB23-1, V1; IS, Tylö Kiruna Hybrid 2, W/BLISS, 15A, 120V, LOW EMR, CB20-1, V1 CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224; IS, Tylö Kiruna Hybrid 2, W/BLISS, 20A, 120V, LOW EMR, CB20-1, V1; IS, Tylö Kiruna Hybrid 3, W/BLISS, 240V, LOW EMR, CB22-1, V1.
No injuries or incidents have been reported.
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