Quick Facts at a Glance
- Recall Date
- July 24, 2025
- Hazard Level
- HIGH
- Brand
- Transpro US
- Category
- Toys & Children's Products
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL, PETS
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Transpro US
- Product type
- Electric scooter with lithium-ion battery
- Model numbers
- A3 Hub Motor, A11F Spark, R1 Commuter
- Colors
- Black, Gray
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
July 24, 2025
Reported by CPSC
July 24, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The battery compartment of the recalled light-up ruler bracelets can be opened easily by children allowing access to the button cell batteries, violating the battery-operated toys requirements under the mandatory standard for toys. If a child swallows a button cell or coin battery, it can cause serious injuries, internal chemical burns or death.
What You Should Do
return it for a full refund. Transpro toll-free at 888-616-0328 from 9 a.m. to 5 p.m. ET Monday through Friday, email at sales@transprous.com, or online at https://transprous.com/recall-escooters or https://transprous.com and click on "RECALL" at the bottom of the page for more information.. Consumers should immediately stop using and charging the recalled scooters and contact Transpro to receive a full refund or a free replacement scooter. Visit https://transprous.com/recall-escooters for instructions to disable the scooter. Consumers will need to submit their information through an online claim form or by email and will need to submit evidence of product destruction with their claim. Consumers should dispose of the entire scooter following local and state hazardous waste disposal procedures. Transpro is contacting all known purchasers directly.. Available options: Refund, Replace
About This Product
Electric scooters in the Transpro lineup use lithium-ion batteries to power hub motor scooters designed for urban commuting and recreation.
Why This Is Dangerous
Unauthorized UL certification labels on the battery create a risk of fire and burn if the battery fails or is damaged.
Industry Context
This recall is not currently described as part of a broader industry pattern in the provided data.
Real-World Impact
If owners continue to use the scooters, they risk battery-related fires. The recall offers a refund or replacement to mitigate safety hazards.
Practical Guidance
How to identify if yours is affected
- Identify models A3 Hub Motor, A11F Spark, or R1 Commuter.
- Check if the battery label is an authorized UL certification label or if it appears suspect or unauthorized.
- Confirm the scooter color is black or gray and that the battery is located beneath the deck.
Where to find product info
Visit https://transprous.com/recall-escooters for product details and instructions to disable the scooter.
What timeline to expect
Refunds or replacements are coordinated through Transpro after claim submission; timelines not specified.
If the manufacturer is unresponsive
- Document all attempts to contact the company.
- File complaints with consumer protection agencies if needed.
- Consider third-party mediation or legal consultation for delays.
How to prevent similar issues
- Verify battery certifications before purchase.
- Buy from reputable retailers with clear UL labeling.
- Keep the scooter away from children when not in use.
Documentation advice
Keep purchase records, model numbers, serial numbers if available, photos of labels, and all communications with the company.
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Product Details
Brand: Transpro US. Models: A3 Hub Motor, A11F Spark, R1 Commuter. Issue: Unauthorized UL certification labels on lithium-ion batteries used in scooters. Colors: Black or gray. Sold with batteries located beneath the deck. Recall date: 2025-07-24. Remedy: Full refund or free replacement scooter. Contact: 888-616-0328, sales@transprous.com, recall page https://transprous.com/recall-escooters
Reported Incidents
No specific incident counts are provided in the notice. The hazard level is designated HIGH.
Key Facts
- Models affected: A3 Hub Motor, A11F Spark, R1 Commuter
- Hazard: Unauthorized UL labels on lithium-ion batteries; risk of fire and burn
- Remedy: Full refund or free replacement scooter
- How to proceed: Stop use, file claim online or by email, provide proof of destruction
- Disposal: Follow local HHW rules; contact local authority for guidance
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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