What is Vue Motion V12 recall about?

The recall concerns potential mis-ordered frames during dynamic cine runs, which can cause frames to display out of sequence.

How many units are affected?

3,552 units worldwide are included in the recall, including US distribution.

What should clinicians do now?

Stop using affected devices and follow the recall instructions provided by Philips. Contact your healthcare facility administrator for guidance.

Does this recall involve a safety incident?

No injuries or incidents have been reported to date.

Where can I find more details?

FDA enforcement page lists the recall with product details and instructions.

Will there be refunds or replacements?

Remedies include refunds or replacements according to the manufacturer’s recall instructions.

How can I verify if my device is affected?

Check the product number 1017979 and review installed software versions listed in the recall notice.

Who is the manufacturer?

PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. is the company behind Vue Motion.

What if I already contacted the vendor?

Follow the instructions provided by Philips and keep records of all communications.

What is the timeline for refunds?

Refunds or replacements typically follow the manufacturer’s process, often within 4-8 weeks after eligibility is confirmed.

HIGHMarch 5, 2026

Philips Vue Motion V12 Recall for 3,552 Units Over Cine Frame Sequencing Error (2026)

Philips Medical Systems Nederland B.V. recalled 3,552 Vue Motion V12 devices worldwide, including the United States. The recall is due to a potential that mis-ordered frames during dynamic cine runs may display out of sequence. Stop using the device and follow the recall instructions provided by the manufacturer.

Quick Facts at a Glance

Recall Date: March 5, 2026
Hazard Level: HIGH
Brand: Philips Medical Systems Nederland B.V.
Category: Health & Personal Care
Sold At: Multiple Retailers
Geographic Scope: 1 states
At-Risk Groups: GENERAL

Hazard Information

Potential that mis-ordered frames in Vue Motion during dynamic cine runs may cause images frames to display out of sequence.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

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About This Product

Vue Motion V12 is a cine-imaging device used in radiology for dynamic cardiac and other cine runs. It is distributed worldwide to healthcare facilities.

Why This Is Dangerous

A mis-ordered frame sequence during cine runs can lead to incorrect image display, potentially impacting diagnostic interpretation.

Industry Context

This recall is not described as part of a broader industry pattern in the provided data.

Real-World Impact

Clinicians rely on accurate cine frames for diagnosis. Mis-sequenced frames could lead to diagnostic errors or delayed treatment, affecting patient care without a known incident to date.

Practical Guidance

How to identify if yours is affected

Verify product: Vue Motion V12, Product Number 1017979
Check installed software version against the listed versions (e.g., 12.2.0, 12.2.5, 12.2.8.x)
Review UDI strings shown in the model list for the affected range

Where to find product info

Recall notices and device labels on the unit; manufacturer recall letter; FDA enforcement page

What timeline to expect

Refunds or replacements typically take 4-8 weeks after eligibility is confirmed

If the manufacturer is unresponsive

Escalate to facility medical device representative
File a complaint with the device manufacturer or with FDA enforcement if necessary

How to prevent similar issues

Verify device software status before clinical use
Subscribe to manufacturer recall notifications
Maintain updated inventory records for device serials/UDIs

Documentation advice

Document recall notification, device serial numbers, software versions, dates of service, and all communications with the manufacturer

Product Details

Product: Vue Motion V12 Product Number: 1017979 Manufacturer: Philips Medical Systems Nederland B.V. Quantity: 3,552 units Distribution: Worldwide, including US Software Versions: 12.2.0; 12.2.5; 12.2.8.300; 12.2.8.310; 12.2.8.400; 12.2.8.410; 12.2.8.420; 12.2.8.421; 12.2.8.422; 12.2.8.424; 12.2.5.0; 12.2.5.1; 12.2.5.100; 12.2.5.200; 12.2.5.300; 12.2.5.400; 12.2.5.405; 12.2.5.406. Recall date: 2026-03-05 Status: Active Hazard: Potential mis-ordered frames during dynamic cine runs may display frames out of sequence.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

3,552 units recalled
Worldwide distribution including US
Product Number 1017979 is the affected model
Multiple software versions listed (12.2.0 to 12.2.8.x)

View Original Recall on FDA - Medical Devices

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Safety Assessment

Risk LevelHIGH

Severity Score

8/ 10

Affected Groups

GENERAL

Injury Types

OTHER

Product Classification

CategoryHealth & Personal Care › Medical Devices

Product TypeCine imaging device (Vue Motion V12)

Product Details

Brand

Philips Medical Systems Nederland B.V.

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