MEDIUM

Werner Recalls Multi-Max Pro Ladders Over Fall Hazard

Werner recalled 20,000 Multi-Max Pro ladders on August 14, 2025 after reports of locking mechanism failures. The recall affects models ALMP-20IAA and ALMP-24IAA sold in silver with blue features. Consumers must stop using the ladders and contact Werner for a refund.

Quick Facts at a Glance

Recall Date
August 14, 2025
Hazard Level
MEDIUM
Brand
Werner
Category
Tools & Hardware
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Product Images

Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope
Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope
Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label
Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label

Hazard Information

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

What You Should Do

return it for a full refund. Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.. Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.. Available options: Refund

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Product Details

The recall involves Werner 20' and 24' Multi-Max Pro ladders. They feature a blue label on the side rail and a long black rope in the back section. These ladders sold for an estimated price of $200.

The Hazard

The ladders' locking mechanism can jam, preventing full engagement. This defect poses a significant fall hazard, particularly for users relying on the ladder for elevated tasks.

What to Do

Stop using the recalled ladders. Return them to the place of purchase for a full refund. Contact Werner at 888-624-1907 or visit their website for further instructions.

Contact Information

For more information, call Werner at 888-624-1907 or visit http://www.wernerco.com/recalls. Email inquiries can be sent to ladder@realtimeresults.net.

Key Facts

  • Models ALMP-20IAA and ALMP-24IAA affected
  • Ladders sold for approximately $200
  • Recall date: August 14, 2025
  • Return for a full refund required

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Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Get Refunds and Replacements

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Safety Assessment

Risk LevelMEDIUM
Severity Score
5/ 10
Affected Groups
GENERAL
Injury Types
FALL

Product Classification

Product TypeMulti-Purpose Ladder
Sold At
Multiple Retailers

Product Details

Brand
Model Numbers
ALMP-20IAA
ALMP-24IAA
UPC Codes
051751143171
051751143188
Report Date
August 14, 2025
Recall Status
ACTIVE

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