Werner Recalls Multi-Max Pro Ladders Over Fall Hazard
Werner recalled 20,000 Multi-Max Pro ladders on August 14, 2025 after reports of locking mechanism failures. The recall affects models ALMP-20IAA and ALMP-24IAA sold in silver with blue features. Consumers must stop using the ladders and contact Werner for a refund.
Product Images


Hazard Information
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
What You Should Do
return it for a full refund. Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.. Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.. Available options: Refund
Product Details
The recall involves Werner 20' and 24' Multi-Max Pro ladders. They feature a blue label on the side rail and a long black rope in the back section. These ladders sold for an estimated price of $200.
The Hazard
The ladders' locking mechanism can jam, preventing full engagement. This defect poses a significant fall hazard, particularly for users relying on the ladder for elevated tasks.
Reported Incidents
Werner has not specified any reported injuries related to this recall. Consumers are urged to stop using the ladders immediately.
What to Do
Stop using the recalled ladders. Return them to the place of purchase for a full refund. Contact Werner at 888-624-1907 or visit their website for further instructions.
Contact Information
For more information, call Werner at 888-624-1907 or visit http://www.wernerco.com/recalls. Email inquiries can be sent to ladder@realtimeresults.net.
Key Facts
- Models ALMP-20IAA and ALMP-24IAA affected
- Ladders sold for approximately $200
- Recall date: August 14, 2025
- Return for a full refund required