Winston Products recalled HydroTech 5/8-inch Expandable Burst-Proof Hoses sold through Home Depot and Walmart. The hoses manufactured on or before August 31, 2024 can burst and create an impact hazard and temporarily impair hearing. Consumers should stop using the hoses immediately and contact Winston Products for a full refund.
The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.
Winston Products toll-free at 888-412-2396 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at HydrotechVoluntaryRecall@hydrotechproducts.com, or go to https://hydrotechproducts.com/recall or https://hydrotechproducts.com/ and click on "IMPORTANT SAFETY RECALL INFORMATION" at the top of the page for more information.. Consumers should immediately stop using the recalled hoses. Consumers that purchased products from Ace Hardware, Do It Best, Home Depot or Walmart should bring their hoses to those stores to return them for a full refund. Consumers who purchased products from other retailers should cut off the regulator-end of their hose and contact Winston Products for a full refund. To receive the refund, consumers should submit photos of the cut hose, showing the date code location with the consumer's initials and the date written in permanent marker on the regulator, to Winston Product's online form at https://hydrotechproducts.com/recall.. Available options: Refund
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HydroTech Expandable Burst-Proof Hose is a garden hose designed to expand under water pressure for length flexibility and easier storage.
A burst hose can strike nearby people or objects with force. The release can create loud noise and temporary hearing impairment.
This recall is not part of a broader industry pattern.
Homeowners using these hoses risk injury from bursting hoses. Retailers will offer refunds or replacements.
Recall information is at https://hydrotechproducts.com/recall and the homepage link 'IMPORTANT SAFETY RECALL INFORMATION'.
Refund processing may take several weeks after submission. Expect 4-8 weeks for a refund or replacement.
Keep photos of date codes, packaging, and purchase receipts or order confirmations. Save all recall correspondence.
HydroTech 5/8-inch Expandable Burst-Proof Hose; Lengths: 25 ft, 50 ft, 60 ft, 75 ft, 100 ft, 200 ft; Colors: Blue, Green, Orange, Yellow, Red, Gray; Date code markings located on the end that attaches to the spigot; Markings ending in -211 to -243 or no markings included; Manufacture dates may show a month-year like 0824; Sold at Home Depot and Walmart; Manufactured on or before August 31, 2024.
No injuries or incidents have been reported.
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