Quick Facts at a Glance
- Recall Date
- December 2, 2025
- Hazard Level
- HIGH
- Brands
- AUDI, VOLKSWAGEN
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- AUDI, VOLKSWAGEN
- Product type
- Camera Control Unit Software
- Model numbers
- Q3, Tiguan, Arteon
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 2, 2025
Reported by NHTSA
December 2, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
What You Should Do
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024. Interim notification letters were mailed to Volkswagen owners April 10, 2025. Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
About This Product
These are mid-size crossover SUVs using a rearview camera to aid in parking and reversing. The recall involves a software issue rather than a mechanical defect.
Why This Is Dangerous
If the rearview image fails to display, drivers lose situational awareness behind the vehicle, increasing crash risk while backing up.
Industry Context
This recall is not described as part of a broader industry pattern in the provided information.
Real-World Impact
Owners may experience reduced visibility when backing up until the software update is completed, potentially affecting daily driving safety.
Practical Guidance
How to identify if yours is affected
- Identify if your vehicle is a 2022-2024 VW Tiguan, 2023 Arteon, or 2024-2025 Audi Q3.
- Check the recall ID 25V082000 at NHTSA or with your dealer to confirm applicability.
- Contact an authorized Audi or Volkswagen dealer to schedule the software update.
Where to find product info
VIN location on driver’s door jamb and window sticker; recall notices from Audi and VW; NHTSA recall site for 25V082000.
What timeline to expect
Remedy involves a dealer software update. No specific completion timeline is provided in the recall summary.
If the manufacturer is unresponsive
- Escalate to manufacturer customer service
- File a complaint with NHTSA if the dealer is unresponsive
How to prevent similar issues
- Keep your vehicle’s software up to date with dealer updates
- Verify recall status periodically on NHTSA.gov
- Rely on multiple safety features when parking, not only the rearview camera
Documentation advice
Save all recall notices, dealer appointment confirmations, and test results after service. Document dates and names of staff you spoke with.
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Product Details
Models affected include Audi Q3 (2024-2025), Volkswagen Tiguan (2022-2024), and Volkswagen Arteon (2023). Dealers will perform a software update to the camera control unit at no charge. Vehicles were manufactured for U.S. sale by Volkswagen Group of America, Inc.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- AUDI Q3 recall 2025 for rear visibility camera software update
- Models affected: Audi Q3 (2024-2025), VW Tiguan (2022-2024), VW Arteon (2023)
- Remedy: software update at no charge
- Statuses: Audi notification issued April 3, 2024; VW interim notice April 10, 2025
- Recall ID: 25V082000
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Safety Guide
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