HIGH

Mazda CX-50 Airbag Software Recall Affects 2025 CX-50 Hybrid, CX-50 SUVs

Mazda North American Operations is recalling 2025 CX-50 Hybrid and CX-50 SUVs sold through Mazda dealers. Incorrectly configured restraint-control software may cause the air bag to deploy improperly. Owner notification letters are expected to be mailed August 17, 2025.

Quick Facts at a Glance

Recall Date
June 6, 2026
Hazard Level
HIGH
Brand
Mazda
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL

Hazard Information

An air bag that deploys improperly increases the risk of injury during a crash.

What You Should Do

Dealers will update the module software, free of charge. Owner notification letters are expected to be mailed August 17, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

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About This Product

The Mazda CX-50 is a mid-size SUV available with a hybrid option. It uses an air bag/restraint control module to manage airbag deployment during crashes. The recall targets software configuration in the module.

Why This Is Dangerous

If the software misconfigures the restraint system, airbags could deploy incorrectly. Improper deployment can increase the risk of injury to vehicle occupants during a crash.

Industry Context

This recall is not described as part of a broader industry pattern in the provided information.

Real-World Impact

Owners must have the software updated to ensure airbags deploy correctly. The fix is free, and letters are being sent, but the safety risk remains until the update is completed.

Practical Guidance

How to identify if yours is affected

  1. Confirm vehicle is a 2025 Mazda CX-50 or CX-50 Hybrid.
  2. Locate VIN and compare with recall 7625F on the NHTSA site or Mazda recall page.
  3. If affected, contact a Mazda dealer to schedule the software update.

Where to find product info

VIN location on dashboard and door jamb. NHTSA recall ID 25V413000. Mazda recall 7625F.

What timeline to expect

Software updates are performed during a dealer visit, typically within a single service appointment.

If the manufacturer is unresponsive

  • File a consumer complaint with NHTSA.
  • Escalate to Mazda corporate customer service.
  • Seek legal advice if needed for unresolved recall needs.

How to prevent similar issues

  • Set recall alerts for your vehicle model.
  • Keep record of recall notices and service appointments.
  • Verify any future recalls are addressed promptly by the dealer.

Documentation advice

Keep the recall notice, VIN, service receipts, and any correspondence with Mazda or the dealer.

Product Details

Model: 2025 Mazda CX-50 Hybrid and 2025 Mazda CX-50. Sold at: Mazda dealer network. Recall number: 7625F. Recall date: 2026-06-06. Remedy: Free software update by dealers. Manufacturer: Mazda North American Operations. NHTSA ID: 25V413000.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 2025 CX-50 Hybrid and CX-50 models affected
  • Recall number 7625F
  • Software update will be performed at no cost by dealers
  • Owner notification letters expected August 17, 2025
  • No injuries or incidents reported to date

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Brand
Model Numbers
CX-50
CX-50 Hybrid
Report Date
June 6, 2026
Recall Status
ACTIVE

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