Quick Facts at a Glance
- Recall Date
- January 10, 2026
- Hazard Level
- HIGH
- Brands
- Ford, Lincoln
- Category
- Vehicles & Parts
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Ford, Lincoln
- Product type
- Rearview Camera System
- Model numbers
- EXPLORER, AVIATOR
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
January 10, 2026
Reported by NHTSA
January 10, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
What You Should Do
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
About This Product
The Ford Explorer and Lincoln Aviator are midsize SUVs equipped with an APIM module that handles features including the rear-view camera. Drivers rely on this system for rear visibility during reversing.
Why This Is Dangerous
If the rear-view camera image fails at speeds above 10 mph, drivers lose rear visibility when backing up, increasing crash risk.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Owners may experience intermittent loss of rear visibility while reversing until the software update is installed. The issue is safety-related and requires attention to scheduling the OTA or dealer update.
Practical Guidance
How to identify if yours is affected
- Identify if your vehicle is a 2025 Ford Explorer or 2025 Lincoln Aviator.
- Look for recall 24C34 in your recall notices or on the NHTSA site.
- Check if your APIM software has the latest version once notified.
Where to find product info
Refer to the recall letter and the VIN-specific recall page on NHTSA or Ford’s recall resources.
What timeline to expect
OTA updates will be provided through Ford and dealers; no specific replacement timeline was provided in the notice.
If the manufacturer is unresponsive
- Document all attempts to contact Ford or your dealer.
- File a complaint with NHTSA if the company is unresponsive.
How to prevent similar issues
- Ensure your vehicle receives OTA software updates promptly.
- Follow official recall communications for updates.
- Verify the recall number 24C34 when checking for updates.
Documentation advice
Keep the recall letter, VIN, and service records related to the APIM software update.
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Product Details
Model numbers: 2025 FORD EXPLORER; 2025 LINCOLN AVIATOR. Where sold: Unknown. When sold: Unknown. Price: 0.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 2 models affected: Ford Explorer and Lincoln Aviator (2025)
- Issue occurs when vehicle speed reaches 10 mph or greater
- Remedy is a free APIM software update via OTA or dealer
- Recall number 24C34
- Owner letters mailed March 28, 2025
- NHTSA recall page 24V801000
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Safety Guide
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