Ford Motor Company is recalling 2025 Ford Explorer and Lincoln Aviator vehicles due to a rear-view camera image that may fail when the vehicle reaches 10 mph or more. The defect could reduce rear visibility while reversing and raise crash risk. Letters to owners were mailed March 28, 2025, and Ford will provide a free APIM software update via OTA or at a dealer. Recall 24C34.
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
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The Ford Explorer and Lincoln Aviator are midsize SUVs equipped with an APIM module that handles features including the rear-view camera. Drivers rely on this system for rear visibility during reversing.
If the rear-view camera image fails at speeds above 10 mph, drivers lose rear visibility when backing up, increasing crash risk.
This recall is not part of a broader industry pattern.
Owners may experience intermittent loss of rear visibility while reversing until the software update is installed. The issue is safety-related and requires attention to scheduling the OTA or dealer update.
Refer to the recall letter and the VIN-specific recall page on NHTSA or Ford’s recall resources.
OTA updates will be provided through Ford and dealers; no specific replacement timeline was provided in the notice.
Keep the recall letter, VIN, and service records related to the APIM software update.
Model numbers: 2025 FORD EXPLORER; 2025 LINCOLN AVIATOR. Where sold: Unknown. When sold: Unknown. Price: 0.
No injuries or incidents have been reported.
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