HIGHNHTSA

Ford Recalls 2020-2025 Explorer and Aviator for Second-Row Seat Switch Bezel Issue (25S67)

Ford is recalling certain 2020-2025 Explorer and Aviator SUVs because the easy-entry second-row outer seat switch bezel may bind or stick, causing seats to unlatch, fold, or slide unexpectedly while driving. Dealers will inspect the second-row seat switch and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025; Ford can be reached

Official notice
FordVehicles & PartsEXPLORERAVIATOR

Source-backed recall notice

No product image was available from the source feed.

Official source
NHTSA
Recall date
January 6, 2026
Status
ACTIVE
Severity
7/10

Quick Facts at a Glance

Recall Date
January 6, 2026
Hazard Level
HIGH
Brand
Ford
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

  1. 1Stop using the product until you confirm whether it is included in the recall.
  2. 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
  3. 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
  4. 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand
Ford
Product type
Second-row seat switch bezel
Model numbers
EXPLORER, AVIATOR
Sold at
Unknown

Recall Timeline

Key dates and source checks for this recall record.

  1. Recall announced

    January 6, 2026

  2. Reported by NHTSA

    January 6, 2026

  3. RecallRadar source check

    April 18, 2026

  4. Consumer action

    Use the official remedy and keep documentation.

Hazard Information

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

What You Should Do

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

About This Product

Ford Explorer and Aviator are mid-size SUVs used by families and professionals. The recall targets a component related to the easy-entry second-row seating system.

Why This Is Dangerous

The second-row seat switch bezel may bind or stick, causing the seat to unlatch, fold, or slide unexpectedly during driving. This could compromise occupant restraint in a crash.

Industry Context

This recall is not described as part of a broader industry pattern.

Practical Guidance

How to identify if yours is affected

  1. Verify your vehicle is a 2020-2025 Ford Explorer or Aviator.
  2. Check the second-row outer seat switch bezel for any binding or sticking sensation.
  3. If movement is detected or suspected, stop using the feature and contact a Ford dealer to schedule an inspection.

Where to find product info

Use your VIN to check recall status on Ford's site or NHTSA’s recall page. Look for recall 25S67 and the model year range 2020-2025.

What timeline to expect

Repairs are performed at no cost during a dealer visit. Scheduling depends on dealer availability. Recall notices were mailed August 7, 2025.

If the manufacturer is unresponsive

  • Document all communications with Ford or the dealer.
  • File a complaint with the NHTSA if the dealer is unresponsive.
  • Consider legal counsel if the issue is not addressed promptly.

How to prevent similar issues

  • Check recall status before traveling long distances.
  • Promptly schedule any recalls for safety-related components.
  • When buying a used Ford vehicle, verify recall status for all potential safety issues.
  • Keep VIN handy for quick recall lookups.

Documentation advice

Keep the recall notice, service records, and any correspondence. Take photos of the bezel and switch area if you notice binding before repair.

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Product Details

Model numbers: EXPLORER, AVIATOR. Sold at Ford dealerships nationwide (United States). Model years affected: 2020-2025. Price: Unknown. Remedy: Free inspection of the seat switch bezel and replacement if needed.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 2 models affected: Explorer and Aviator
  • Recall number 25S67
  • Remedy: free inspection and bezel replacement
  • Owner notices mailed August 7, 2025
  • Contact Ford at 1-866-436-7332

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
7/ 10
Affected Groups
GENERAL
Injury Types
FALLOTHER

Product Classification

Product Details

Brand
Model Numbers
EXPLORER
AVIATOR
Report Date
January 6, 2026
Recall Status
ACTIVE

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