Mercedes-Benz USA recalled the 2025 EQS SUV 580 4MATIC on April 5, 2026. The recall affects vehicles due to battery management software issues that can cause a sudden loss of drive power. This malfunction increases the risk of a crash, prompting immediate action by the company.
A sudden loss of drive power increases the risk of a crash.
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
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The recall includes the 2025 Mercedes-Benz EQS SUV 580 4MATIC and related models. These vehicles were sold in the United States starting in 2024. Owners should contact Mercedes-Benz USA for further details.
The battery management system software may cause the high-voltage battery to shut down unexpectedly. A sudden loss of drive power significantly increases the risk of a crash.
Stop using the vehicle immediately. Contact your local Mercedes-Benz dealer to schedule a software update at no charge.
For more information, call Mercedes-Benz customer service at 1-800-367-6372. Visit www.nhtsa.gov or www.safercar.gov for additional resources.
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