Quick Facts at a Glance
- Recall Date
- May 30, 2025
- Hazard Level
- HIGH
- Brand
- Mercedes-Benz
- Category
- Vehicles & Parts
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Mercedes-Benz
- Product type
- Rearview mirror/camera attachment in vehicles
- Model numbers
- GLE 450E 4MATIC
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
May 30, 2025
Reported by NHTSA
May 30, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
What You Should Do
Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
About This Product
This recall involves the Mercedes-Benz multi-purpose camera and interior rearview mirror mounted near the windshield in several 2024–2025 SUV models.
Why This Is Dangerous
A loose or detached mirror reduces driver visibility. A detached camera can impair driving-assistance systems, potentially increasing crash risk.
Industry Context
This recall is not described as part of a broader industry-wide pattern.
Real-World Impact
Owners may experience reduced visibility or loss of support features. Service is provided at no cost, and repairs aim to restore full function and visibility.
Practical Guidance
How to identify if yours is affected
- Check your VIN against MBUSA/NHTSA recall listings using 25V325000; note recall number 2025060001
- Do not drive if you notice a mirror detaching; arrange service promptly
- Prepare to have windshield replaced and camera/mirror reinstalled during service.
Where to find product info
NHTSA recall page 25V325000 and MBUSA recall reference 2025060001. VIN verification via MBUSA or your local dealer.
What timeline to expect
Dealer service will be scheduled at a Mercedes-Benz authorized location. Expect a multi-hour appointment. No refunds; service provided at no charge.
If the manufacturer is unresponsive
- Escalate to MBUSA customer service at 1-800-367-6372
- File a complaint with NHTSA if the dealer is unresponsive
- Keep notes of all communications and appointment dates
How to prevent similar issues
- Check recall status during car shopping and before long trips
- Keep VIN handy and subscribe to recall updates from NHTSA or MBUSA
- When buying used vehicles, verify recall status for prior ownership
- Follow dealer guidance on any temporary safety precautions until service is completed.
Documentation advice
Keep recall letters, VIN, appointment confirmations, and any correspondence with MBUSA or dealers. Photograph windshield area and the camera mount before and after service.
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Product Details
Models affected include: 2024 GLE 350 4MATIC; 2025 GLE 450e 4MATIC; GLE 450 4MATIC Coupe; GLE 450 4MATIC; GLS 450 4MATIC; Maybach GLS 600 4MATIC; AMG GLE 53 4MATIC; AMG GLE 53 4MATIC Coupe; AMG GLE 63 S 4MATIC Coupe; AMG GLS 63 4MATIC. Vehicle information: Year 2025, Make Mercedes-Benz, Model GLE 450E 4MATIC; Manufacturer Mercedes-Benz USA, LLC.
Key Facts
- Models affected span 2024-2025 Mercedes-Benz SUVs
- Repair includes windshield replacement and camera/mirror reinstallation
- No charge to owners for parts or labor
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Safety Guide
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