Quick Facts at a Glance
- Recall Date
- April 2, 2026
- Hazard Level
- HIGH
- Brands
- Zhongshan KDB Health Solutions Co., Ltd., of China, Sangohe Reannounces and Expands Adult Portable Bed Rails, Sangohe
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- At-Risk Groups
- ELDERLY, GENERAL, PREGNANT
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Zhongshan KDB Health Solutions Co., Ltd., of China, Sangohe Reannounces and Expands Adult Portable Bed Rails, Sangohe
- Product type
- Adult Portable Bed Rail
- Colors
- Black
- Sizes
- 23x35 inches, 28.5x43.3 inches
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
April 2, 2026
Reported by CPSC
April 3, 2026
RecallRadar source check
April 9, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.
What You Should Do
return it for a full refund. Sangohe by email at SGHproductrecall@163.com, or online at https://www.kdbhealth.com/ and click "Recall" at the top of the page or https://www.kdbhealth.com/Recall for more information.. Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to SGHproductrecall@163.com.. Available options: Refund
About This Product
These are adult portable bed rails marketed to provide side protection for adults in beds. The recall concerns a safety standard and labeling deficiencies.
Why This Is Dangerous
Entrapment risk arises when a person can become trapped between the rail and mattress or within the rail, potentially causing suffocation.
Industry Context
This recall is not identified as part of a broader industry pattern in the notice.
Real-World Impact
Consumers must stop using the rails to avoid possible entrapment or suffocation. The recall provides a path to a full refund and a destruction protocol.
Practical Guidance
How to identify if yours is affected
- Locate model numbers on packaging, the rail label, or the first page of the instruction manual.
- Confirm color is Black and dimensions match 23x35 in or 28.5x43.3 in.
- Check for absence of warning labels as described in the notice.
Where to find product info
Recall details and fulfillment instructions are at https://www.kdbhealth.com/ and SGHproductrecall@163.com
What timeline to expect
Refunds are issued after verification of destruction and submission of proof photos; process timelines are not specified.
If the manufacturer is unresponsive
- Document all contact attempts with the company.
- File a complaint with consumer protection agencies if the company does not respond.
- Keep copies of all emails and delivery receipts.
How to prevent similar issues
- Choose adult bed rails that meet mandatory safety standards and include clear warning labels.
- Verify model numbers and certification labels before purchase.
- Ask retailers about safety certifications and recall history for bed rails.
Documentation advice
Keep a copy of the recall notice, email confirmations, destruction photo, and any refund receipts.
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Product Details
Model 504E: color Black, 23 in wide x 35 in tall, 9 lb. Model 504Q: color Black, 28.5 in wide x 43.3 in tall, 9 lb. The model numbers appear on the packaging box, the bed rail label, and the first page of the instruction manual. Sold at unknown retailers. Price not disclosed.
Key Facts
- 504E and 504Q are the affected models
- Black color for both models
- 504E dimensions 23x35 inches; 9 lb
- 504Q dimensions 28.5x43.3 inches; 9 lb
- Model numbers on packaging, rails, and manual page
- Recall date 2026-04-02; notice date 2026-04-03; status ACTIVE
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Safety Guide
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