The recall involves Neaude BR0221SL001 adult portable bed rails sold on Amazon. It poses a serious entrapment and asphyxiation risk. Consumers should stop using the recalled rails and start the refund process with Neaude now.
The recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. In addition, the bed rails do not have the required warning labels.
return it for a full refund. Neaude by email at ruiye1234@outlook.com or online at https://neaudehealth.com/products/neaude-adult-portable-bed-rails or www.neaudehealth.com and click "Free Refund - Register Here" at the top of the page for more information.. Consumers should immediately stop using the recalled adult portable bed rails and contact Neaude for a full refund. Consumers should write "RECALLED" on the upper and lower rails with permanent marker, write "Bought on or after August 21, 2023" on a piece of paper, take a photo of this alongside the marked bed rails and email the photo to ruiye1234@outlook.com. Consumers should then dispose of the recalled product in accordance with state and local waste disposal procedures.. Available options: Refund
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Adult portable bed rails provide support to prevent falls for adults in bed. They are commonly used by seniors or individuals with limited mobility who sleep in full-sized beds.
The defect creates entrapment risks by allowing a user to become stuck between the bed rail and the mattress. The lack of required warning labels compounds the danger.
This recall is not described as part of a broader industry pattern in the provided information.
Consumers must stop using the product immediately. The recall involves a full refund and a disposal plan, preventing potential serious injury or death.
Model numbers and recall details are on the product and the Neaude recall page.
Refund processing expected within 4-8 weeks after return verification.
Keep photos of the product, the RECALL marking, the label with model number, and the purchase receipt; record all correspondence with Neaude.
Model: BR0221SL001 Brand: Neaude Sold at: Amazon by Neaude Sold from: August 21, 2023 Product dimensions: 37 inches wide, 14 inches high Description: Silver top rail with silver support columns, blue accents, red handle button; faux wood top rail with silver support columns in a wave design, white accents and red handle button Remedy: Full refund URL: https://neaudehealth.com/products/neaude-adult-portable-bed-rails or www.neaudehealth.com
No injuries or incidents have been reported.
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