Apollo recalled certain electric scooters on July 24, 2025, due to a welding defect. The defect can cause the stem to break, leading to falls and injuries. Consumers should stop using the scooters and contact Apollo for a free replacement.
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.. Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.. Available options: Replace
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The recall involves Apollo City 2024 model year electric scooters with serial numbers ranging from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. These scooters feature a gray exterior, a headlight, and a rear brake light. They were sold at multiple retailers.
The weld line on the affected scooters can crack. This defect poses a fall hazard, which can result in injury.
Consumers should stop using the recalled scooters immediately. Contact Apollo at 888-501-8862 for a free replacement stem.
For more information, call Apollo at 888-501-8862 or visit their website at https://apolloscooters.co/pages/apollo-city/recall.
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