Apollo Recalls Electric Scooters Over Fall Hazard
Apollo recalled certain electric scooters on July 24, 2025, due to a welding defect. The defect can cause the stem to break, leading to falls and injuries. Consumers should stop using the scooters and contact Apollo for a free replacement.
Product Images
Hazard Information
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
What You Should Do
Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.. Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.. Available options: Replace
Product Details
The recall involves Apollo City 2024 model year electric scooters with serial numbers ranging from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. These scooters feature a gray exterior, a headlight, and a rear brake light. They were sold at multiple retailers.
The Hazard
The weld line on the affected scooters can crack. This defect poses a fall hazard, which can result in injury.
Reported Incidents
No specific incidents or injuries have been reported as of the recall date. The company advises consumers to take precautions immediately.
What to Do
Consumers should stop using the recalled scooters immediately. Contact Apollo at 888-501-8862 for a free replacement stem.
Contact Information
For more information, call Apollo at 888-501-8862 or visit their website at https://apolloscooters.co/pages/apollo-city/recall.
Key Facts
- Model: Apollo City 2024
- Top speed: 32 mph
- Color: Gray
- Serial numbers: 4202240300001 to 4202240301236, 4202240400001 to 4202240400764