What is recalled and why?

The Arizer Solo II portable vaporizer has a lithium-ion battery that can overheat and cause fire or burn hazards. Only serials starting with M2 are affected.

What should I do if I own one?

Stop using the unit immediately. Contact the recall line for a free replacement. Follow disposal instructions for the recalled battery.

How long does the replacement take?

Replacement is offered free of charge. Processing timelines vary by region; expect several weeks.

How can I verify my serial number?

Check the bottom of the device for the serial code beginning with M2.

Where can I find official recall info?

Visit Arizer.ca or the recall submission form linked on arizer.com.

Is there a workaround to use the device safely?

Do not attempt to bypass or operate while damaged. Use only one that is verified safe.

Will I need to provide proof of purchase?

The recall process typically does not require original receipt for refunds or replacements.

What if the company is slow to respond?

Keep records, contact the hotline, and consider filing a complaint with safety authorities if needed.

What about accessories or glass components?

Disassembly should be avoided; only manufacturers or authorized services should handle replacement.

Arizer Solo II Portable Vaporizers Recalled for Fire and Burn Hazards (Canada-Imported)

Q: How to dispose of the recalled battery?

Do not throw in trash or regular recycling. Use a local hazardous waste or battery recycling facility. Check with your HHW center for acceptance.

Quick Facts at a Glance

Recall Date: September 18, 2025
Hazard Level: HIGH
Brand: Arizer
Category: Electronics
Sold At: Unknown
At-Risk Groups: GENERAL, PREGNANT, PETS

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: Arizer
Product type: Portable Vaporizer
Model numbers: Solo II, Solo II MAX
UPC codes: 628078800836
Colors: Carbon Black, Mystic Blue
Sold at: Unknown

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
September 18, 2025
Reported by CPSC
September 18, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.

Hazard Information

The internal lithium-ion battery can overheat, produce smoke, and/or eject material, posing fire and burn hazards.

What You Should Do

7111495 Canada toll-free at 888-291-0521 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@arizer.com or online at https://arizer.com/solo-ii-voluntary-recall-submission-form/ or www.arizer.ca and click on "Product Recalls" for more information.. Consumers should immediately stop using the Arizer Solo II portable vaporizers and contact 7111495 Canada for a free replacement. Customers whose serial number is confirmed as impacted will receive a free Solo II MAX replacement and wax to be used for disposal. The recalled unit must be disabled by inserting the provided wax into the charging port, then disposed of at a local hazardous waste or battery recycling facility in accordance with local regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.. Available options: Replace

About This Product

The Arizer Solo II is a portable electronic vaporizer with an anodized aluminum housing, glass components, and a stainless steel heating chamber. Consumers buy it for on-the-go vaping.

Why This Is Dangerous

The battery can overheat, smoke, or eject material, creating a fire or burn risk. This requires safe handling and disposal.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers face a mandatory replacement and disposal steps. Risk is immediate if used.

Practical Guidance

How to identify if yours is affected

Check serial number on bottom for M2 prefix
Verify UPC 628078800836 on packaging
Look for arizer Solo II packaging and glass components

What timeline to expect

Replacement and disposal assistance provided after confirmation; processing may take several weeks

If the manufacturer is unresponsive

Document all contacts
File a safety complaint with CPSC or equivalent in Canada
Seek consumer protection guidance

How to prevent similar issues

Check serial numbers before use
Register devices if possible
Stay updated with official recall notices

Documentation advice

Keep photos of device, packaging, serial, and recall communications

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Product Details

Model: Solo II. Serial numbers starting with M2. UPC 628078800836. Finishes: Carbon Black, Mystic Blue. Imported by 7111495 Canada. Sold with glass components and a stainless steel heating chamber. Voluntary recall announced 2025-09-18.