HTRC and Haisito T400 battery chargers sold by Huizhou Haitan Technology are recalled. The recall warns that the chargers can ignite or cause a connected battery to ignite, posing a fire risk and a danger of serious injury or death. Stop using the chargers now and contact the manufacturer for a full refund and return instructions.
The chargers can ignite or cause a connected battery to ignite, posing a fire hazard and risk of serious injury and death.
Huizhou Haitan Technology at 327 208-2365 from 5 p.m. to 2 a.m. ET Monday through Friday, email hasaki57620@outlook.com, or visit www.ht-rc.com/recalls.asp or www.ht-rc.com and click on "Recalls" at the top of the page for more information.. Consumers should immediately stop using the recalled chargers and contact Huizhou Haitan Technology for instructions on how to return the chargers for a full refund. Consumers will be instructed to contact the firm to request a prelabeled and prepaid return package to be sent to them so they can return the chargers to the firm for disposal.. Available options: Refund
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The product is a desktop or portable battery charger used to charge devices. It features a touchscreen and a front-printed model number T400. Some units show HTRC branding; others do not. The Haisito branding may appear only on the receipt rather than the device itself.
A fire can start in the charger or in a connected battery. This can cause burns or serious injury. The risk is significant enough to warrant a nationwide recall and refunds.
This recall is not stated as part of a broader industry pattern.
Households and workplaces could experience a sudden fire risk. Consumers should cease using the product immediately and pursue a refund to avoid potential damage or injury.
Recall information is available at www.ht-rc.com/recalls.asp and the main site www.ht-rc.com. The recall page lists steps for refunds and returns.
Refund processing typically occurs after the returned item is received. Estimated 4-6 weeks for processing in many recalls.
Keep the recall notice, receipts, serial numbers, model numbers, and all correspondence with the company.
Model numbers: T400. Brand names: HTRC and Haisito. Color: Black. Front print: The model number T400 is printed on the front. Some units display the brand name HTRC on the front; others do not. Units without a visible brand name may still have the model number on the front. The brand name Haisito may appear on the purchase receipt but not on the product.
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