HIGH

Philips Medical Systems Recalls Azurion 5 M12 Over Safety Risk

Philips Medical Systems recalled 326 Azurion 5 M12 systems on January 26, 2026. The table may move unexpectedly when the Reset Geometry button is pressed, posing a risk to patients and healthcare providers. Immediate cessation of use is advised.

Quick Facts at a Glance

Recall Date
January 26, 2026
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Under certain conditions, the table may move unexpectedly when the Reset Geometry button is pressed - even when a table lock is active.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: N/A

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About This Product

The Azurion 5 M12 is a medical imaging system used in healthcare settings for diagnostic purposes. Healthcare providers rely on its functionality for patient procedures and assessments.

Why This Is Dangerous

The hazard arises from the potential for the table to move unexpectedly, which can endanger patients during procedures. The malfunction can occur even when safety features, such as table locks, are activated.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

This recall significantly impacts healthcare providers who use the device, as it requires immediate cessation of use, potentially delaying patient care.

Practical Guidance

How to identify if yours is affected

  1. Locate the model number on the device.
  2. Check the software version against the recalled versions.
  3. Contact Philips for confirmation of recall status.

Where to find product info

Model numbers and software versions are typically found on the device's label or in the user manual.

What timeline to expect

Expect a timeline of 4-6 weeks for processing any refunds or replacements once initiated.

If the manufacturer is unresponsive

  • Document your attempts to contact Philips.
  • Reach out to regulatory bodies if necessary.

How to prevent similar issues

  • Always verify that medical devices have the latest software updates.
  • Check for recalls periodically before use.
  • Ensure safety features function correctly before each use.

Documentation advice

Keep all related documents, including purchase receipts and correspondence with Philips as evidence.

Product Details

The recall affects Azurion 5 M12 System Model Numbers 722227 and 722231. All versions of software R1.X, R2.X, and R3.X are included. The product has been distributed worldwide, with 10 units in the U.S. and 316 units internationally.

Key Facts

  • 326 units recalled
  • 10 units in the US
  • 316 units distributed internationally
  • Hazard involves unexpected table movement

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeMedical Imaging Equipment
Sold At
Multiple Retailers

Product Details

Model Numbers
System Model Numbers: (1)722227
(2)722231
UDI-DIs: (1)884838099227
(2)884838099258
(3)884838116740
+1 more
Affected States
ALL
Report Date
February 18, 2026
Recall Status
ACTIVE

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