Philips Medical Systems recalled 5,136 Azurion 7 M20 systems on January 26, 2026. The devices may move unexpectedly when the Reset Geometry button is pressed, posing a danger to patients and healthcare providers. Consumers should stop using the devices immediately and contact the manufacturer for instructions.
Under certain conditions, the table may move unexpectedly when the Reset Geometry button is pressed - even when a table lock is active.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: N/A
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The Azurion 7 M20 system is a medical imaging device used in various healthcare settings. It assists in diagnostic procedures and treatments, making it essential for many medical professionals.
The hazard occurs when the Reset Geometry button is pressed, causing the table to move unexpectedly even if a lock is engaged. This malfunction can endanger patients and staff during medical procedures.
This recall is not part of a broader industry pattern.
The recall affects healthcare facilities using this system, requiring immediate action to ensure patient safety and avoid potential injuries.
Model and serial numbers can typically be found on a label affixed to the device or in the user manual.
Expect a timeline of 4-6 weeks for the refund or replacement process from the manufacturer once all documents are submitted.
Document all communications related to the recall, including emails and phone calls, and keep copies of any receipts or purchase confirmations.
The recall involves Azurion 7 M20 system models 722079, 722224, 722234, and 722282 (OUS only). These units were distributed worldwide, including 1,743 in the US and 3,393 in other countries. They were sold at various medical equipment suppliers.
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