Is my CasaClean DF-958 recalled?

If your unit is the DF-958 and you purchased it from HSN, it is part of the recall. Verify the model number on the bottom rating sticker.

What is the hazard of using this product?

The steamer can leak steam or spray boiling water, posing a risk of serious burns.

Which products are affected by this recall?

CasaClean Handheld Steamers with model number DF-958. Colors recalled are white/gray and blue/gray.

What should I do if I own this product?

Stop using the product immediately. Contact Deale for instructions on cord-cutting and refunds.

How do I get my refund?

Follow Deale's Recall Instructions by submitting the Recall Request form with the cord-cut photo and your contact details.

What is required to obtain a refund?

You must cut the cord near the base and upload a photo of the cut cord along with your contact information.

Where can I submit proof and get more information?

Go to www.thedeale.com/pages/casaclean-safety-recall and use the Recall Request form.

Will Deale replace the product?

The remedy offered is a full refund. Replacement options are not specified.

What if I can't access the recall website?

Call the toll-free number or email the recall address for assistance.

How will I know when my refund is issued?

Deale will provide instructions and confirm refund processing after you submit the required documentation.

Was this recall caused by a broader industry issue?

This recall is not described as part of a broader industry pattern.

Where was the product sold?

The recalled units were sold on HSN via Deale International.

Deale International Recalls CasaClean Handheld Steamers DF-958 Sold on HSN for Burn Risk (2025)

Quick Facts at a Glance

Recall Date: July 17, 2025
Hazard Level: HIGH
Brands: Deale International, CasaClean
Category: Appliances
Sold At: Home Depot
At-Risk Groups: GENERAL

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: Deale International, CasaClean
Product type: Handheld Steam Cleaner
Model numbers: DF-958
Colors: white/gray, blue/gray
Sold at: Home Depot

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
July 17, 2025
Reported by CPSC
July 17, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.

More Product Images

Recalled Model DF-958 CasaClean Handheld Steamer in Blue/Gray

Hazard Information

The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.

What You Should Do

return it for a full refund. Deale International toll-free at 877-880-6137 from 9 a.m. to 5 p.m. ET, by email at casacleanrecall@thedeale.com, or online at www.thedeale.com/pages/casaclean-safety-recall or www.thedeale.com and click on "RECALL INFORMATION" at the top of the page for more information.. Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.. Available options: Refund

About This Product

CasaClean Handheld Steamers DF-958 are portable steam cleaning devices intended to remove dirt, grease and limescale in various household areas.

Why This Is Dangerous

The steam leak or spray of hot water can cause serious burns to users or bystanders in proximity to the device.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers must stop using the device, cut the cord as instructed, and submit proof to receive a refund. The recall may involve disposing of the unit.

Practical Guidance

How to identify if yours is affected

Check model number on the bottom rating sticker for DF-958.
Note CasaClean logo location on the right face of the unit.
Confirm color is white/gray or blue/gray.

Where to find product info

Model number DF-958 is on the bottom rating sticker. Refer to recall pages for instructions.

What timeline to expect

Refund processing and instructions will be provided after submission of the Recall Request form.

If the manufacturer is unresponsive

Document all contacts with Deale. If no resolution, file a complaint with the CPSC or your local consumer protection agency.
Keep copies of all communications and the cord-cut proof.

How to prevent similar issues

When shopping for handheld steamers, check for recall notices before purchasing.
Verify model numbers and retailer listings before use.
Follow manufacturer safety instructions and unplug when not in use.

Documentation advice

Keep the recall notice, cord-cut photo, receipts, and all correspondence for records.

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Product Details

Model: DF-958. Sold on: HSN. Sold since: Unknown. Price: Unknown. Colors recalled: white/gray and blue/gray. Components: water tank, cap, valve assembly, hose, hose clamp, exit nozzle. Model number located on a large black bar on the rating sticker on the bottom of the unit.