Deale International recalled CasaClean Handheld Steamers on July 17, 2025, due to a burn injury hazard. The recall affects model DF-958, sold at HSN from November 2024 through April 2025 for about $40. Users should stop using the product immediately and follow refund instructions.
The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.
return it for a full refund. Deale International toll-free at 877-880-6137 from 9 a.m. to 5 p.m. ET, by email at casacleanrecall@thedeale.com, or online at www.thedeale.com/pages/casaclean-safety-recall or www.thedeale.com and click on "RECALL INFORMATION" at the top of the page for more information.. Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.. Available options: Refund
The recall involves CasaClean Handheld Steamers, model number DF-958, available in white/gray and blue/gray colors. These steamers contain a water tank, a cap, a valve assembly, a hose, a hose clamp, and an exit nozzle. The CasaClean logo is silver on the right face, and the model number is on a black bar on the product rating sticker.
The handheld steamers can leak steam or spew hot boiling water, posing a serious burn injury risk. This defect could result in severe injuries to users.
No specific incidents were reported, but the high hazard level indicates a substantial risk of serious injuries.
Consumers should immediately stop using the recalled steamers. Contact Deale International at 877-880-6137 or email casacleanrecall@thedeale.com for refund instructions. Users must cut the cord near the base, take a photo, and upload it to the Recall Request form for a refund.
For more details, visit www.thedeale.com/pages/casaclean-safety-recall or call Deale International at 877-880-6137.
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