Quick Facts at a Glance
- Recall Date
- October 9, 2025
- Hazard Level
- HIGH
- Brand
- EcoFlow
- Category
- Electronics
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- EcoFlow
- Product type
- Portable Power Station
- Model numbers
- EFD310
- Colors
- Black, Silver
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 9, 2025
Reported by CPSC
October 9, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The Power Stations may overheat and ignite, posing a risk of serious burn injury and fire hazard.
What You Should Do
EcoFlow Technology toll-free at 833-424-4137 from 9 a.m. to 4 p.m. ET Monday through Friday, email at deltamax2000@ecoflow.com, or online at https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmware-update or https://us.ecoflow.com and click on "IMPORTANT RECALL INFORMATION and Firmware Update" at the top of the page for more information.. Consumers should immediately stop using the recalled Power Stations and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update.. Available options: R
About This Product
EcoFlow Delta Max 2000 is a portable power station designed to supply backup or off-grid power. Consumers use it for home outages, outdoor activities, and remote work setups.
Why This Is Dangerous
Overheating can cause ignition, presenting a burn and fire hazard during operation or charging. A firmware update is required to repair the risk.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Owners of the Delta Max 2000 rely on this device for power during outages. The recall addresses a serious fire risk that could endanger households and property.
Practical Guidance
How to identify if yours is affected
- Locate model EFD310 on the underside nameplate
- Confirm the unit is a Delta Max 2000 by checking the branding on the unit
- Visit EcoFlow's recall information pages to access the firmware update
- If affected, stop using the unit and contact EcoFlow for update instructions
Where to find product info
Recall information and firmware update instructions are at https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmware-update and https://us.ecoflow.com under the link titled IMPORTANT REAC
What timeline to expect
EcoFlow will provide a firmware update free of charge after you contact them. Timing varies by case.
If the manufacturer is unresponsive
- Document all contact attempts
- Escalate to consumer protection agencies if EcoFlow does not respond within a reasonable timeframe.
How to prevent similar issues
- Verify device integrity before charging in the future
- Keep the device away from combustible materials while charging
- Regularly check for firmware updates from the manufacturer
- Only use charging equipment approved by EcoFlow in official materials
Documentation advice
Keep purchase receipts, model numbers (EFD310), serial numbers, photos of labeling, and all communications with EcoFlow.
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Product Details
- Model numbers: EFD310 Delta Max 2000 - Colors: Black and Silver - Front display: Rectangular LCD display - Back outlets: Six - Nameplate underside: shows EFD310 and EcoFlow DELTA Max (2000) - Sold at: Unknown - When sold: Unknown - Price: Unknown
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Firmware update is the remedy
- No injuries reported
- Repair is a firmware update
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