Quick Facts at a Glance
- Recall Date
- August 14, 2025
- Hazard Level
- HIGH
- Brands
- ESR HaloLock Wireless Power Banks, ESR
- Category
- Electronics
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- ESR HaloLock Wireless Power Banks, ESR
- Product type
- Wireless Power Bank
- Model numbers
- 2G520, 2G505B, 2G512B
- Colors
- dark blue, light blue, gray, white, black
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
August 14, 2025
Reported by CPSC
August 14, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
What You Should Do
return it for a full refund. Waymeet toll-free at 888-990-0280 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@esrtech.com, or online at https://www.esrtech.com/pages/recall or www.esrtech.com and click on "Product Recalls" at the top of the webpage.. Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to support@esrtech.com their order number (not required) and a photo of the recalled power bank showing the model number with the word "Recalled" written on it in permanent marker. Consumers should dispose of the power banks in accordance with local and state hazardous waste disposal regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.. Available options: Refund
About This Product
ESR HaloLock wireless power banks are pocket-sized battery packs designed to wirelessly charge compatible devices and provide portable power. They are used for on-the-go charging and travel.
Why This Is Dangerous
The recalled lithium-ion battery can overheat and ignite, posing a fire and burn hazard to users and bystanders.
Industry Context
This recall is not part of a broader industry pattern.
Practical Guidance
How to identify if yours is affected
- Check the model number on the right side of the device.
- Look for ESR on the back and five LED lights on one side.
- If model number is 2G520, 2G505B, or 2G512B, the device is recalled.
Where to find product info
Model numbers on the device; recall pages at esrtech.com/pages/recall
What timeline to expect
Refunds issued after verification, typically 4-6 weeks.
If the manufacturer is unresponsive
- Escalate to the U.S. Consumer Product Safety Commission
- Consider filing a consumer protection complaint
How to prevent similar issues
- Check for recalls before buying electronics with lithium-ion batteries
- Purchase from reputable retailers with recall handling policies
- Always review the safety certifications of power banks (UL, CE where applicable)
Documentation advice
Keep photos of the device, model numbers, purchase receipt, and all correspondence with ESR/Waymeet.
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Product Details
Models: 2G520, 2G505B, 2G512B. ESR printed on back; model number printed on the right side. Colors: dark blue, light blue, gray, white, black. Five LED lights on one side.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 3 models recalled: 2G520, 2G505B, 2G512B
- Brand: ESR HaloLock Wireless Power Banks
- Colors recalled: dark blue, light blue, gray, white, black
- Five LED display lights on one side
- Hazard: lithium-ion battery overheating and ignition
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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