ESR HaloLock wireless power banks, distributed by Waymeet, are recalled. The lithium-ion battery can overheat and ignite, creating a fire and burn hazard. Stop using the recalled power banks and contact Waymeet for a full refund.
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
return it for a full refund. Waymeet toll-free at 888-990-0280 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@esrtech.com, or online at https://www.esrtech.com/pages/recall or www.esrtech.com and click on "Product Recalls" at the top of the webpage.. Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to support@esrtech.com their order number (not required) and a photo of the recalled power bank showing the model number with the word "Recalled" written on it in permanent marker. Consumers should dispose of the power banks in accordance with local and state hazardous waste disposal regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.. Available options: Refund
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ESR HaloLock wireless power banks are pocket-sized battery packs designed to wirelessly charge compatible devices and provide portable power. They are used for on-the-go charging and travel.
The recalled lithium-ion battery can overheat and ignite, posing a fire and burn hazard to users and bystanders.
This recall is not part of a broader industry pattern.
Users must stop using the devices immediately. Refunding the purchase price minimizes financial impact and reduces safety risk. Proper disposal prevents fire hazards and environmental harm.
Model numbers on the device; recall pages at esrtech.com/pages/recall
Refunds issued after verification, typically 4-6 weeks.
Keep photos of the device, model numbers, purchase receipt, and all correspondence with ESR/Waymeet.
Models: 2G520, 2G505B, 2G512B. ESR printed on back; model number printed on the right side. Colors: dark blue, light blue, gray, white, black. Five LED lights on one side.
No injuries or incidents have been reported.
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