FENGQS recalled F7 Pro electric bikes on July 24, 2025, due to fire hazards. The lithium-ion batteries can overheat and ignite, posing serious risks. Consumers should stop using the bikes immediately and seek refunds.
The e-bikes' lithium-ion battery can overheat and ignite, posing serious fire and burn hazards to consumers.
return it for a full refund. FENGQS at 607-307-2127 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@fengqs.work, or visit www.fengqs.com/pages/recalls or www.fengqs.com and click on "Recalls" at the top of the page.. Consumers should stop using the recalled e-bikes immediately and contact FENGQS for a full refund. Consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. Consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. Consumers should submit the photo to recall@fengqs.work. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.. Available options: Refund
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FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024, are affected. The bikes were sold in blue. The model number "F7 Pro" is printed on the chain stay.
The lithium-ion battery may overheat and ignite, creating fire and burn hazards. This poses a high risk of serious injury or death.
Stop using the recalled e-bikes immediately. Contact FENGQS at 607-307-2127 or via email at recall@fengqs.work for a full refund.
For more information, visit www.fengqs.com/pages/recalls or call 607-307-2127 from 9 a.m. to 5 p.m. ET Monday through Friday.
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