FENGQS recalled F7 Pro electric bikes with batteries produced on 2024-04-21. The bikes were sold blue and marketed under the FENGQS name. The lithium-ion battery can overheat and ignite, creating a fire and burn risk. Consumers should stop using the recalled bikes immediately and contact FENGQS for a full refund.
The e-bikes' lithium-ion battery can overheat and ignite, posing serious fire and burn hazards to consumers.
return it for a full refund. FENGQS at 607-307-2127 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@fengqs.work, or visit www.fengqs.com/pages/recalls or www.fengqs.com and click on "Recalls" at the top of the page.. Consumers should stop using the recalled e-bikes immediately and contact FENGQS for a full refund. Consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. Consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. Consumers should submit the photo to recall@fengqs.work. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.. Available options: Refund
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FENGQS F7 Pro is an electric bicycle designed for urban and recreational use. The bike relies on a lithium-ion battery to power assist modes and throttle.
The lithium-ion battery can overheat and ignite, posing a fire and burn risk to riders and bystanders. The issue centers on the battery unit and its potential to create a hazardous condition.
This recall is not described as part of a broader industry pattern in the provided information.
Riders face immediate safety risk if the battery overheats. Consumers should stop using the bike and pursue a full refund. The disposal of the recalled battery must follow hazardous waste guidelines.
Battery label shows capacity and production date; frame branding and model are on the downtube and chain stay.
Refund processing typically occurs within 4-6 weeks after submission and verification.
Keep photos of the bike, battery label, and serial/model numbers. Save all emails and receipts related to the recall. Document disposal steps and dates.
Model: F7 Pro. Color: Blue. Sold at: Amazon. Sold since: Unknown. Price: Unknown.
No injuries or incidents have been reported.
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