Quick Facts at a Glance
- Recall Date
- October 31, 2025
- Hazard Level
- HIGH
- Brands
- ZINC OXIDE 20%, Trifecta Pharmaceuticals USA
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Drug Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- ZINC OXIDE 20%, Trifecta Pharmaceuticals USA
- Product type
- Zinc Oxide Ointment
- Model numbers
- Lot #: A502404, Exp. Date 2/27, A502405, Exp. Date 2/27, AS02502, Exp. Date 2/28.
- UPC codes
- 69396-086, 69396-086-02
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 31, 2025
Reported by FDA DRUG
December 10, 2025
RecallRadar source check
December 17, 2025
Consumer action
Use the official remedy and keep documentation.
Hazard Information
cGMP deviations
What You Should Do
Consumers and healthcare providers should stop using this product immediately. Contact Blossom Pharmaceuticals or your healthcare provider for guidance. Notification method: Letter
About This Product
Zinc oxide ointment is widely used for skin protection, particularly for treating diaper rash and minor skin irritations. Consumers purchase it for its soothing properties and effectiveness in creating a barrier on the skin.
Why This Is Dangerous
The recall is due to deviations in manufacturing practices that can lead to compromised product safety, such as contamination or incorrect potency levels.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers face potential health risks by using the product, which may not be safe due to manufacturing deviations.
Practical Guidance
How to identify if yours is affected
- Check the lot number on the product packaging.
- Verify if your product has an expiration date of February 27 or 28, 2025.
- Look for the brand name 'Zinc Oxide 20%' or 'Trifecta Pharmaceuticals USA'.
Where to find product info
The lot number and expiration date can typically be found on the product label or bottom of the container.
What timeline to expect
Expect a refund processing timeline of approximately 4-6 weeks after submitting your request.
If the manufacturer is unresponsive
- Follow up with the company via phone or email.
- File a complaint with the FDA if you do not receive a response.
How to prevent similar issues
- Always check for product recalls before purchasing over-the-counter medications.
- Look for the FDA approval and cGMP compliance labels on health products.
Documentation advice
Keep records of your purchase, including receipts and any correspondence with the manufacturer.
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Product Details
The recalled product is Globe Zinc Oxide Ointment USP, containing 20% zinc oxide, in 2 oz containers. Lot numbers include A502404 and A502405, with an expiration date of February 27, 2025, and AS02502, expiring February 28, 2025. The ointment was distributed nationwide in the USA.
Key Facts
- cGMP deviations identified
- Stop using the product immediately
- Contact healthcare provider for guidance
Browse More Recalls
Safety Guide
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