HIGH

HEZI Power Strips Recalled Over Electrocution Risk

HEZI recalled power strips on January 15, 2026, due to an electrocution hazard. The power strips have an ungrounded metal enclosure that can become energized. Consumers should stop using them immediately and seek a refund.

Quick Facts at a Glance

Recall Date
January 15, 2026
Hazard Level
HIGH
Brands
Dongguan Keben Electrical Appliance Co Ltd, of China, HEZI Brand Power Strips, HEZI
Category
Electronics
Sold At
Amazon, Multiple Retailers
At-Risk Groups
GENERAL

Product Images

Recalled HEZI brand power strip (gray)
Recalled HEZI brand power strip (gray)
Recalled HEZI brand power strip (yellow)
Recalled HEZI brand power strip (yellow)

Hazard Information

The power strips have an ungrounded metal enclosure that poses an electrocution hazard if energized, resulting in serious injury or death.

What You Should Do

return it for a full refund. HEZI HOME toll-free at 602-804-6830 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall_hezi@163.com, or online at amazon.com/hezi and click "Product Recalls" at the top of the page for more information.. Consumers should stop using the recalled power strips immediately and contact HEZI HOME for a full refund.. Available options: Refund

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About This Product

HEZI power strips are designed to provide multiple outlets for electrical devices in homes or offices. They are often used to connect appliances, electronics, and chargers, making them a common household item.

Why This Is Dangerous

The ungrounded metal enclosure can become energized, creating a direct path for electricity to flow through anyone touching it. This poses a significant risk of electrocution.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers may face significant safety risks if they continue to use these power strips. The urgency for a refund underscores the potential for severe injury or fatality.

Practical Guidance

How to identify if yours is affected

  1. Check if the power strip has a gray or yellow metal enclosure.
  2. Verify that it has eight black plastic receptacles.
  3. Look for a power switch and circuit breaker switch at one end.

Where to find product info

Look for the model number or identifying marks on the underside of the power strip, near the power cord.

What timeline to expect

Expect processing for refunds to take approximately 4-6 weeks after submission.

If the manufacturer is unresponsive

  • Document your communication attempts with HEZI HOME.
  • Consider filing a complaint with the CPSC if you do not receive a response.
  • Reach out to consumer protection agencies for assistance.

How to prevent similar issues

  • Always check for safety certifications when purchasing power strips.
  • Avoid using power strips with metal enclosures unless they are properly grounded.
  • Research brands and read reviews to ensure product reliability.

Documentation advice

Keep records of your purchase, including receipts and any communication with HEZI regarding the recall.

Product Details

The recall involves HEZI brand power strips with a gray or yellow metal enclosure. Each strip features eight receptacles made of black plastic, a power switch, and a circuit breaker switch. These items were sold primarily through HEZI HOME.

Key Facts

  • Recalled on January 15, 2026
  • Electrocution hazard from ungrounded enclosure
  • Refund available for all consumers
  • Contact HEZI HOME for more information

Browse More Recalls

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Get Refunds and Replacements

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Safety Assessment

Risk LevelHIGH
Severity Score
9/ 10
Affected Groups
GENERAL
Injury Types
ELECTRICAL

Product Classification

Product Details

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