iStore recalled 5,000 Magnetic Wireless Power Banks on July 17, 2025. The recall affects model IST-09991/W05 due to overheating and fire hazards. Consumers should stop using the devices immediately and seek a refund.
The lithium-ion battery in the recalled power banks can overheat and ignite while charging, posing fire and burn hazards to consumers.
return it for a full refund. iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@istore.co, or online at https://istore.co/pages/battery-recall and https://www.tomauri.com/pages/battery-recall or go to http://www.tomauri.com and click on "Recalls" at the bottom of the page.. Consumers should immediately stop using the recalled wireless portable power bank and go to the firm's website to participate in the recall. Consumers will be asked to submit two photographs via email to recall@istore.co. The first photograph should be the front of the power bank with the word "Recalled" and the date written on it with permanent marker. The second photograph should include the model number, which is located on the back of the power bank. A purchase receipt will be requested but will not be required to participate in the recall. Consumers should immediately dispose of the power banks in accordance with local and state hazardous waste disposal regulations.. Available options: Refund
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The recalled product is the iStore Magnetic Wireless Power Bank, model IST-09991/W05. It measures 3 inches by 2 inches by 0.25 inches and weighs approximately 3.2 ounces. The power banks were sold from February 2023 through May 2025 for between $46 and $65.
The lithium-ion battery in the recalled power banks can overheat and ignite while charging, posing fire and burn hazards. This recall is classified as having a high hazard level.
Consumers should immediately stop using the recalled power banks. Return the product for a full refund by contacting iStore at 800-268-4049 or online at https://istore.co/pages/battery-recall.
For additional information, consumers can reach iStore at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, or by email at recall@istore.co.
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