iStore recalled its Magnetic Wireless Power Bank, 5000 mAh, imported by Tomauri. The lithium-ion battery can overheat and ignite while charging. Only IST-09991/W05 units are affected; consumers should stop using the recalled power bank and return it for a full refund.
The lithium-ion battery in the recalled power banks can overheat and ignite while charging, posing fire and burn hazards to consumers.
return it for a full refund. iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@istore.co, or online at https://istore.co/pages/battery-recall and https://www.tomauri.com/pages/battery-recall or go to http://www.tomauri.com and click on "Recalls" at the bottom of the page.. Consumers should immediately stop using the recalled wireless portable power bank and go to the firm's website to participate in the recall. Consumers will be asked to submit two photographs via email to recall@istore.co. The first photograph should be the front of the power bank with the word "Recalled" and the date written on it with permanent marker. The second photograph should include the model number, which is located on the back of the power bank. A purchase receipt will be requested but will not be required to participate in the recall. Consumers should immediately dispose of the power banks in accordance with local and state hazardous waste disposal regulations.. Available options: Refund
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The iStore Magnetic Wireless Power Bank is a compact 5000 mAh portable charger designed for wireless charging and USB-C compatibility. It ships with a USB-C to USB-C cable and is marketed as a rechargeable, portable energy source.
A lithium-ion battery inside the unit can overheat during charging and ignite, creating a fire and burn risk for users.
This recall is not described as part of a broader industry pattern in the provided information.
Consumers face a potential fire risk during charging. The recall requires stopping use and returning the product for a refund.
Model number printed on the back; iStore logo on the front; 12-inch USB-C to USB-C cable included in the package.
Refund processing may take 4-6 weeks after submission.
Keep photos of the recalled device, the packaging, and correspondence. Save recall emails and note dates of contact.
Model IST-09991/W05. 5000 mAh. Dimensions 3 in x 2 in x 0.25 in. Weight about 3.2 oz. Includes a 12-inch USB-C to USB-C cable. Sold by import/export firm Tomauri. No public price data provided. Recalled due to fire and burn hazards. Recalled units should be disposed of per local hazardous waste rules; refunds available.
No injuries or incidents have been reported.
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