HIGH

Max Mobility Recalls Smart Drive MX2+ Dial Over Control Loss Risk

Max Mobility recalled 25,389 Smart Drive MX2+ SpeedControl Dials on August 12, 2025. A faulty electrical connection can lead to loss of control, posing injury risks. Users must stop using the device immediately and follow recall instructions.

Hazard Information

Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Max Mobility LLC or your healthcare provider for instructions. Notification method: Letter

Product Details

The recall involves the Smart Drive MX2+ SpeedControl Dial, reference MX2-3DC. The units were distributed between April 25, 2022, and July 8, 2025.

The Hazard

A faulty electrical connection between the speed control dial and wheelchair motor can lead to loss of control. This poses a risk for both minor and major injuries.

Reported Incidents

No specific injury counts reported. Users are advised to be cautious due to the potential for serious injury.

What to Do

Stop using the device immediately. Contact Max Mobility LLC or your healthcare provider for further instructions.

Contact Information

For more information, visit the FDA recall page or contact Max Mobility LLC directly through their customer service.

Key Facts

  • Recall date: August 12, 2025
  • Quantity recalled: 25,389 units
  • Affected models: All serial numbers between specified dates
  • Countries impacted: US, Canada, New Zealand, South Korea, and others
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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025
Affected States
Nationwide
Report Date
September 24, 2025
Source Agency
FDA - Medical Devices
Recall Status
ACTIVE
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