ProRider recalled several models of bicycle helmets on March 12, 2026, due to a serious risk of head injury. The helmets do not meet mandatory safety standards and can fail in a crash. Consumers should stop using these helmets immediately and seek a refund.
The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.
return it for a full refund. ProRider at 800-642-3123 from 8 a.m. to 1 p.m. PT Monday through Friday, email at org@prorider.com, or online at www.prorider.com and click "Recall" at the top of the page for more information.. Consumers should immediately stop using the recalled helmets and contact ProRider for a full refund. Consumers should destroy the helmet by cutting the straps and sending a photo of the destroyed helmet to org@prorider.com to obtain a refund.. Available options: Refund
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ProRider helmets are designed for cycling and provide crucial head protection for various age groups. Consumers buy these helmets for safety during biking, skating, or other recreational activities.
The helmets can fail to protect users in an accident due to non-compliance with safety standards, increasing the risk of serious head injuries. Such failures can lead to catastrophic consequences in the event of a crash.
This recall is not part of a broader industry pattern.
Consumers must stop using these helmets immediately, which can cause inconvenience. The potential for serious injury or death from a head impact underscores the urgency of this recall.
The serial number and model number are found on a label inside the helmet, usually beneath the padding or lining.
Expect refund processing to take about 4-6 weeks after submission.
Keep records of your purchase, communications with ProRider, and take photos of the destroyed helmet for your records.
The recall involves ProRider Economy, Bike Helmets with turn ring, Bike Helmets Black Foam, BMX Helmet, and Toddler Bike Helmets. These helmets were sold in colors: blue, green, red, black, and purple. The affected models were sold from June 2022 through May 2023 for $5 to $18.
Not sure what to do next? Our guide walks you through the process step by step.
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