HIGH

Illumina Recalls NextSeq 550Dx Reagent Kits Over Flow Cell Leaks

Illumina recalled 11,916 NextSeq 550Dx reagent kits on October 28, 2025. Flow cell gaskets in these kits may leak during DNA sequencing runs, risking toxic exposure to users. Healthcare providers must stop using these devices immediately and follow recall instructions.

Quick Facts at a Glance

Recall Date
October 28, 2025
Hazard Level
HIGH
Brand
Illumina
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

An instrument intended for sequencing DNA libraries with in vitro diagnostic assays is used with reagent kits including flow cells that have flow cell gaskets that have a quality issue, which may lead to flow cell leaks during runs, which could cause run failures, that may result in: No/insufficient data output, instrument fluidics clogs, toxic substance exposure to user.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Illumina, Inc. or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recall involves multiple models of NextSeq 550Dx High Output and Mid Output Reagent Kits, including REF: 20028870 and REF: 20064345. These kits were distributed worldwide, including states such as PA, NJ, and CA. Price information is not provided.

The Hazard

The flow cell gaskets in the reagent kits have quality issues that may lead to leaks during operation. This can result in insufficient data output, instrument fluidics clogs, and exposure to toxic substances.

What to Do

Stop using the reagent kits immediately. Contact Illumina, Inc. or your healthcare provider for instructions on returning the product. Notifications will be sent via letter.

Contact Information

For further details, call Illumina at 1-800-XXX-XXXX or visit their website at www.illumina.com. Additional information can be found at the FDA recall page.

Key Facts

  • Reagent kits recalled due to flow cell gasket quality issues
  • Potential toxic exposure and instrument failure risks
  • Stop use immediately and follow manufacturer's instructions. You may contact Illumina for assistance
  • Worldwide distribution including US states and multiple countries

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
NextSeq 550Dx UDI-DI: 00816270020125. Kit REF/Flow Cell REF/UDI-DI(Lot): 20028870/20031098/00816270020132(A184824-3
A185016-3
A183951-3
A182816-3
A183339-3
+15 more
Affected States
ALL
Report Date
December 10, 2025
Recall Status
ACTIVE

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