Quick Facts at a Glance
- Recall Date
- January 29, 2026
- Hazard Level
- MEDIUM
- Brands
- Hyena, Inc., of Taiwan, Rear Bolts on Trek and Electra Electric Bicycles, Trek stores and Trek authorized retailers nationwide and online from April 2025 through October 2025 for about $2,100.
- Category
- Vehicles & Parts
- Sold At
- Toys R Us, Buy Buy Baby...
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Hyena, Inc., of Taiwan, Rear Bolts on Trek and Electra Electric Bicycles, Trek stores and Trek authorized retailers nationwide and online from April 2025 through October 2025 for about $2,100.
- Product type
- Electric Bicycle
- Sold at
- Toys R Us, Buy Buy Baby, Dick's Sporting Goods, REI, Petco
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
January 29, 2026
Reported by CPSC
January 29, 2026
RecallRadar source check
February 5, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The rear wheel bolts can break when torqued, causing the wheel to separate from the bicycle, posing a fall hazard.
What You Should Do
Trek toll-free at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at https://www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/ or https://www.trekbikes.com/us/en_US/ and click on "Recalls" at the bottom of the page for more information.. Consumers should immediately stop using the bicycles with recalled bolts and contact an authorized Trek or Electra dealer to schedule a free repair at the dealer's location. The dealer will replace the original black rear wheel bolts with new silver rear wheel bolts. Consumers can locate their nearest dealer at https://www.trekbikes.com./us/en_US/store-finder/. Trek will provide consumers who participate in the recall with a $10 in-store credit toward any Trek, Electra or Bontrager merchandise. The credit is valid through December 31, 2026.. Available options: Repair
About This Product
These electric bicycles are designed for urban commuting and recreational use, appealing to consumers seeking convenience and efficiency. They offer pedal-assist features and are popular among commuters and casual riders.
Why This Is Dangerous
The rear wheel bolts are critical for securing the wheel to the frame. If these bolts fail, the wheel can detach while riding, leading to falls and potential injuries.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers may face inconvenience and potential safety risks if they do not address this recall promptly. The cost of repairs will be covered by the manufacturer.
Practical Guidance
How to identify if yours is affected
- Check if your bicycle model is listed in the recall.
- Inspect the rear wheel bolts to see if they are black and original.
- Verify the purchase date of your bicycle to see if it was sold before October 28, 2025.
Where to find product info
The model number and purchase date can typically be found on the bicycle frame or in the owner's manual.
What timeline to expect
Expect a timeline of about 4-6 weeks for repairs and processing.
If the manufacturer is unresponsive
- Follow up with Trek customer service for updates.
- Document all communication with the dealer or Trek.
How to prevent similar issues
- When buying an electric bicycle, check for safety recalls and reviews.
- Look for bicycles that have undergone rigorous safety testing.
- Inquire about warranty and support options before purchase.
Documentation advice
Keep a record of your purchase receipt, recall notice, and any correspondence with Trek or the dealer.
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Product Details
This recall involves Trek-branded FX+ 1 Midstep, FX+ 1S Midstep, FX+ 1 Stepover, FX+ 1S Stepover, and Electra-branded Townie Go! Step Thru and Townie Go! S Step Thru electric bicycles. The bicycles were sold nationwide from April 2025 through October 2025 for about $2,100.
Key Facts
- Models affected include Trek FX+ and Electra Townie Go!
- Sold for about $2,100 from April to October 2025
- Recalled bolts are black; replacements will be silver
- $10 in-store credit offered for participants
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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