HIGH

Rifton Equipment Recalls TRAM Lift Device Over Strap Hazards

Rifton Equipment recalled 3,238 TRAM powered lift devices on December 18, 2025, due to a risk of fraying body support straps. This recall affects models K310 sold worldwide, including the US, Europe, and Australia. Healthcare providers and patients must stop using the devices immediately to prevent injury.

Quick Facts at a Glance

Recall Date
December 18, 2025
Hazard Level
HIGH
Brand
Community Products
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Potential for fraying on the body support strap.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Community Products, LLC or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

The Rifton TRAM is a powered lift device designed to assist in transferring clients in seated positions and aiding in sit-to-stand transfers and gait training. It is often used in healthcare settings to enhance patient mobility and safety during transfers.

Why This Is Dangerous

The hazard arises from the potential fraying of the body support strap, which could compromise the device's ability to support clients properly. This failure during operation could lead to accidents and injuries.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

This recall affects the safety of patients and healthcare providers, necessitating immediate withdrawal of the devices from use to prevent possible injuries.

Practical Guidance

How to identify if yours is affected

  1. Check the Model/Catalog Number for K310.
  2. Verify ID codes against the provided list from K31020120704AA to K31020120718AB.
  3. Inspect the body support strap for any visible fraying.

Where to find product info

Serial numbers and ID codes are typically located on the device's control panel or near the base.

What timeline to expect

Expect a refund or replacement process to take about 4-6 weeks.

If the manufacturer is unresponsive

  • Document all contact attempts with the manufacturer.
  • File a complaint with the appropriate consumer safety agency if there is no response.

How to prevent similar issues

  • Look for safety certifications and compliance with medical device standards when purchasing similar equipment.
  • Understand the manufacturer's warranty and recall policies prior to purchase.
  • Regularly inspect medical devices for wear and tear.

Documentation advice

Keep records of your device's purchase details, including any receipts, warranty information, and correspondence with the manufacturer.

Product Details

The recalled TRAM powered lift devices are identified by Model/Catalog Number: K310. The affected ID codes include K31020120704AA through K31020120718AB. The devices were distributed worldwide, including the US, Canada, and several countries in Europe and Asia.

Key Facts

  • 3,238 TRAM devices recalled
  • Potential for fraying body support strap
  • Stop using immediately
  • No reported injuries
  • Worldwide distribution including US and EU

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
Model/Catalog Number: K310. ID Codes: K31020120704AA
K31020120706AA
K31020120707AC
K31020120707AD
K31020120707AE
+15 more
Affected States
ALL
Report Date
January 28, 2026
Recall Status
ACTIVE

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