Quick Facts at a Glance
- Recall Date
- March 3, 2026
- Hazard Level
- HIGH
- Brand
- KC Pharmaceuticals
- Category
- Health & Personal Care
- Sold At
- Walgreens, Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Drug Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- KC Pharmaceuticals
- Product type
- Sterile Eye Drops
- Model numbers
- SY24K01, SY24K02
- Sizes
- 0.5 oz (15 mL)
- Sold at
- Walgreens, Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
March 3, 2026
Reported by FDA DRUG
April 8, 2026
RecallRadar source check
April 15, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Lack of Assurance of Sterility
What You Should Do
Consumers and healthcare providers should stop using this product immediately. Contact K.C. Pharmaceuticals, Inc or your healthcare provider for guidance. Notification method: E-Mail
About This Product
Eye drops used to relieve dryness and irritation. Sterile formulations require strict manufacturing controls to prevent contamination.
Why This Is Dangerous
A lack of sterility can lead to eye infections or other ocular problems. Users should discontinue use if they have concerns.
Industry Context
This recall is not described as part of a broader industry pattern.
Real-World Impact
Without sterility, users risk infections and potential vision complications. Consumers should stop use and seek guidance promptly.
Practical Guidance
How to identify if yours is affected
- Check your bottle for NDC 0536-1219-94 and UPC 3-11917-20300-3
- Look for Lot SY24K01 or SY24K02 on the bottle
- Verify expiry date 09/30/2026
- Confirm distributor as Rugby Laboratories or Walgreens
Where to find product info
Identifiers appear on the bottle label and packaging: NDC, UPC, Lot, Expiry. The recall notice provides the official guidance.
What timeline to expect
Refund or replacement processing commonly takes 4-6 weeks after verification.
If the manufacturer is unresponsive
- Document all communications with KC Pharmaceuticals.
- File a consumer safety complaint with the FDA if the company is unresponsive.
- Consider seeking guidance from a healthcare professional and preserving the product for evidence.
How to prevent similar issues
- Check labels before purchase for NDC and Lot number.
- Avoid purchasing from unverified sources.
- Always inspect expiry dates before use.
- Register recalls with consumer safety databases when available.
Documentation advice
Keep the product, packaging, purchase receipts, recall notice, and all correspondence with the company for records.
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Product Details
Size: 0.5 oz (15 mL) bottles. NDC 0536-1219-94. UPC 3-11917-20300-3. Lot SY24K01 and Lot SY24K02. Exp. 09/30/2026. Sold nationwide in the United States. Distributors: Rugby Laboratories, Livonia, MI 48152; Walgreens Co., Deerfield, IL 60015. Quantity: 74,016 bottles.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Lack of Assurance of Sterility cited
- Lot SY24K01 and SY24K02 with Exp 09/30/2026
- Distributors: Rugby Laboratories and Walgreens
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Safety Guide
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