VESTA.DS recalled VST-brand residential tankless water heaters sold nationwide through retailers after the potential carbon monoxide poisoning hazard was identified. The exhaust duct can crack, letting gases escape into homes and potentially cause death or serious injury. Stop using the recalled water heater and contact VESTA.DS for a free repair; if you must continue using it, install working烟雾与一
The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.
VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.. Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.. Available options: Repair
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Residential wall-mounted gas boilers heat water on demand for homeuse. These units are typically integrated into a home's heating and hot-water system and may be installed in kitchens, utility rooms, or garages.
A cracked exhaust duct may allow exhaust gases to enter living spaces. Carbon monoxide exposure can be fatal or cause serious harm without immediate action.
This recall is not described as part of a broader industry pattern in the notice.
Homeowners with affected units face the need to stop using the unit and arrange a repair. The process may take weeks and requires access to a certified technician. Alarm installation is advised if the unit remains in service while awaiting repair.
The model number appears on a white label on the side of the boiler; the label's top line lists the model number. The control panel may show VST in white text near the bottom or VESTA.DS.Inc. in gray.
Repair scheduling and completion typically takes 4-8 weeks from contact to full remedy.
Keep the recall notice, model label photos, and all correspondence. Record dates of contact and repair appointments.
Model numbers: VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, VTP-199. Series: VT, VR, VR Plus, VTS, VTP. Sold at unknown retailers. Sold date unknown. Price unknown. The white label on the boiler side shows the model number; the control panel may show VST in white or VESTA.DS.Inc. in gray.
No injuries or incidents have been reported.
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