Quick Facts at a Glance
- Recall Date
- February 24, 2025
- Hazard Level
- HIGH
- Brands
- Kia America, Inc., KIA
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL, PREGNANT, PETS
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Kia America, Inc., KIA
- Product type
- Electric Vehicle (EV)
- Model numbers
- EV9
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
February 24, 2025
Reported by NHTSA
February 24, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A loss of drive power increases the risk of a crash.
What You Should Do
Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.
About This Product
The EV9 is Kia's larger electric SUV targeting family and daily commuting with electric propulsion. The GDU is part of the drivetrain that transfers power from the electric motor to the wheels.
Why This Is Dangerous
A defective weld in the rear GDU motor shaft can fail under operation, causing loss of drive power and increasing crash risk.
Industry Context
This recall is not part of a broader industry pattern at this time.
Real-World Impact
Owners may face inconvenient scheduling for repairs and potential driving disruption; no injuries reported in the provided data.
Practical Guidance
How to identify if yours is affected
- Check your vehicle VIN against recall SC337 on Kia or NHTSA sites
- Look for 2025 EV9 in your garage or driveway
- Confirm recall number SC337 in owner communications
Where to find product info
VIN and recall SC337 on Kia and NHTSA websites; recall letters were mailed March 7, 2025
What timeline to expect
Repair typically completed during dealer visit; wait times vary but recall processing aims to be completed at no cost
If the manufacturer is unresponsive
- Document all attempts to contact Kia and your dealer
- Escalate to NHTSA via their hotline or website if no response after reasonable time
- Consider legal advice if service denial persists
How to prevent similar issues
- Register vehicle with manufacturer to receive recall notices
- Keep VIN handy and bookmark recall pages
- Schedule service promptly when recalls are announced
Documentation advice
Keep copy of recall notice, VIN, date of service, and dealer correspondence
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Product Details
Model: EV9. Year: 2025. Manufacturer: Kia America, Inc. Sold by: Unknown. Recall date: 2025-02-24. Recall number: SC337.
Reported Incidents
No injuries or incidents have been reported in the provided data.
Key Facts
- Rear GDU motor shaft weld may be improperly produced
- Free replacement of rear gear drive unit
- Letters mailed March 7, 2025
- No reported injuries yet
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Safety Guide
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