Quick Facts at a Glance
- Recall Date
- October 31, 2024
- Hazard Level
- HIGH
- Brands
- Mazda, Mazda North American Operations
- Category
- Vehicles & Parts
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL, PREGNANT, PETS
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Mazda, Mazda North American Operations
- Product type
- Automobile
- Model numbers
- CX-90, CX-70
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 31, 2024
Reported by NHTSA
October 31, 2024
RecallRadar source check
June 9, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
An ESU that does not function properly, increases the risk of a crash.
What You Should Do
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
About This Product
This recall covers certain Mazda SUVs equipped with a Dash Electrical Supply Unit that manages essential functions during startup, including climate control and safety warnings.
Why This Is Dangerous
A Dash ESU that malfunctions can disable essential systems at startup, potentially reducing driver awareness and increasing crash risk.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Owners must schedule a free software update to restore full function and reduce crash risk; no injuries reported in the notice.
Practical Guidance
How to identify if yours is affected
- Identify if your Mazda CX-90 or CX-70 includes a Dash ESU by checking vehicle documentation or contacting a dealer.
- Confirm recall number 7124J in your recall letter or Mazda records.
- Check NHTSA database for recall 24V814000.
Where to find product info
Authorized Mazda dealer, Mazda customer service, NHTSA recall page
What timeline to expect
Refunds not applicable; free software update completed at dealership; process timing depends on dealer scheduling
If the manufacturer is unresponsive
- Document all interactions
- Escalate to Mazda corporate or NHTSA if needed
How to prevent similar issues
- Keep vehicle software up to date
- Ask dealers about dash ESU software when purchasing a Mazda
- Monitor for startup issues in defroster, warnings, or 360° view monitor
Documentation advice
Keep recall letter, service records, and any correspondence with Mazda or dealers
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Product Details
Year: 2025; Make: MAZDA; Model: CX-90; Manufacturer: Mazda North American Operations; Component: ELECTRICAL SYSTEM:SOFTWARE; Recalled Models: 2024-2025 CX-90 and 2025 CX-70 with a Dash ESU; Recall Number: 7124J; Recall Date: 2026-07-10; Vendor notification: Letters mailed 2024-12-18.
Reported Incidents
No specific injuries or incidents are provided in the notice. The recall status is ACTIVE with a HIGH hazard level.
Key Facts
- HIGH hazard level
- Recall covers 2024-2025 CX-90 and 2025 CX-70
- Dash ESU software reprogramming
- NHTSA ID 24V814000
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