Quick Facts at a Glance
- Recall Date
- October 31, 2024
- Hazard Level
- HIGH
- Brand
- Mazda
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL, PREGNANT
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Mazda
- Product type
- Plug-in Hybrid Electric Vehicle (PHEV)
- Model numbers
- CX-70, CX-90
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 31, 2024
Reported by NHTSA
October 31, 2024
RecallRadar source check
June 9, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Loss of drive power increases the risk of a crash.
What You Should Do
Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
About This Product
The Mazda CX-70 is a plug-in hybrid SUV intended for drivers seeking electric-assisted driving with an internal combustion engine. The CX-90 is a larger SUV in Mazda’s lineup. The recall concerns inverter software affecting EV drive power.
Why This Is Dangerous
The faulty inverter software can trigger warning lights and cause a sudden loss of drive power in EV mode, potentially leading to a crash.
Industry Context
This recall is not described as part of a broader industry pattern in the notice.
Real-World Impact
Affects driving safety in EV mode; no injuries reported in the recall note; recall aims to restore reliability through a software update.
Practical Guidance
How to identify if yours is affected
- Verify vehicle is a 2024 CX-90 or 2025 CX-70 plug-in hybrid.
- Check for any fault lights related to the inverter or powertrain in EV mode.
- Confirm whether a dealer software update has been performed.
Where to find product info
Mazda recalls pages, VIN lookup, or dealer service records. Recall number 7024J.
What timeline to expect
Software update performed at no charge. Owner notification sent December 19, 2024.
If the manufacturer is unresponsive
- File a complaint with NHTSA.
- Request escalation with Mazda customer service.
How to prevent similar issues
- Regularly schedule software updates for plug-in hybrids.
- Maintain VIN-based recall checks with the NHTSA website.
Documentation advice
Keep copy of recall letter, service invoices, VIN and recall number, and any dealer communications.
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Product Details
Year: 2025; Make: MAZDA; Model: CX-70; Manufacturer: Mazda North American Operations; Vehicles affected: 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles; Recall number: 7024J; Remedy: software update by dealers; Recall date: 2026-07-10; Status: ACTIVE
Reported Incidents
No specific injury or crash incidents are cited in the recall notice. The hazard is described as potential for loss of drive power in EV mode.
Key Facts
- Recall affects 2024 CX-90 and 2025 CX-70 plug-in hybrids
- Inverter software may cause MIL illumination and loss of drive in EV mode
- Remedy is free software update by dealers
- Recall number 7024J; letters mailed December 19, 2024
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Safety Guide
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