Quick Facts at a Glance
- Recall Date
- October 31, 2024
- Hazard Level
- HIGH
- Brand
- Mazda
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Mazda
- Product type
- Mazda CX-70 SUV (2025) and Mazda CX-90 SUV (2024)
- Model numbers
- CX-70, CX-90
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 31, 2024
Reported by NHTSA
October 31, 2024
RecallRadar source check
June 9, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Loss of drive power increases the risk of a crash.
What You Should Do
Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
About This Product
The Mazda CX-70 is a midsize SUV designed for utility and comfort. The CX-90 is a larger SUV in the same brand lineup. The recall targets software in the vehicle’s powertrain control modules.
Why This Is Dangerous
A fault in PCM/ECM software can trigger warning lights and reduce or cut drive power, which can lead to a crash if the vehicle loses propulsion during operation.
Industry Context
This recall is not described as part of a broader industry pattern. It appears limited to Mazda models with PCM/ECM software affected by software reprogramming.
Real-World Impact
Owners may experience sudden loss of drive while driving. The fix is a dealer-installed software reprogramming at no cost, with letters already mailed to affected customers.
Practical Guidance
How to identify if yours is affected
- Verify your model year and model against the recall: 2024 CX-90 and 2025 CX-70.
- Check recall number 7024J in Mazda records or the NHTSA site.
- Look up your VIN on the Mazda owner portal or dealer system to confirm eligibility.
Where to find product info
VIN is located on the driver-side dashboard or door jamb. Recall notices include the recall number 7024J and Mazda contact information.
What timeline to expect
Repair scheduling varies by dealer. Reprogramming itself takes a short service appointment and is performed at no charge.
If the manufacturer is unresponsive
- File a complaint with NHTSA if the dealer is slow to respond.
- Keep a record of all communications and the recall letter.
How to prevent similar issues
- Regularly check for recalls on the NHTSA site and Mazda portal.
- Maintain vehicle software when dealers issue updates.
- Schedule service promptly to minimize exposure to risk.
Documentation advice
Keep recall letters, service records, and any communications with Mazda or dealers for warranty or claim purposes.
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Product Details
Model years affected: 2025 CX-70, 2024 CX-90. Make: Mazda. Manufacturer: Mazda North American Operations. Models affected: CX-70, CX-90. Component: Powertrain—Automatic Transmission: Control Module (TCM/PCM/TECM). Recall number: 7024J. Remedy: PCM/ECM software reprogramming at no charge. Notification letters mailed: 2024-12-19. Contact: Mazda Customer Service 1-800-222-5500 Option 6. NHTSA page: https://www.nhtsa.gov/recalls?nhtsaId=24V815000.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Mazda recall 7024J
- Affected models: 2024 CX-90, 2025 CX-70
- Remedy: PCM/ECM software reprogramming at no charge
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