HIGH

Mercedes-Benz GLC 350E 4MATIC Recall for Steering Fasteners Affects 2023-2026 Models

Mercedes-Benz USA recalls 2025 GLC 350E 4MATIC and related EQE/GLC models due to a loose steering coupling bolt. The defect may loosen the steering rack, risking loss of control. Dealers will tighten bolts at no charge. MBUSA notified owners on Oct 6, 2025.

Quick Facts at a Glance

Recall Date
August 20, 2025
Hazard Level
HIGH
Brands
Mercedes-Benz USA, MERCEDES-BENZ
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL, PREGNANT, PETS

Hazard Information

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

What You Should Do

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

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About This Product

Mercedes-Benz GLC-class and EQE models are luxury vehicles with advanced steering systems. The recall targets a steering coupling bolt that may loosen.

Why This Is Dangerous

A loose steering coupling can cause loss of steering control, increasing crash risk. This is a direct, life-safety concern.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Owners may experience reduced steering precision or sudden steering loss, potentially leading to accidents.

Practical Guidance

How to identify if yours is affected

  1. 1. Locate your vehicle's VIN on the driver-side dashboard or door jamb.
  2. 2. Check recall status on NHTSA or MBUSA sites using the recall number 25V533.
  3. 3. Contact MBUSA to schedule inspection.

Where to find product info

NHTSA recall page and MBUSA customer service; VIN lookup required.

What timeline to expect

Repair is a bolt-tightening service performed by dealers at no charge. Appointments may vary by dealer availability.

If the manufacturer is unresponsive

  • Document all attempts to schedule service.
  • Escalate to NHTSA if the dealer or MBUSA is unresponsive.

How to prevent similar issues

  • Have steering components checked during routine service.
  • Ensure all steering fasteners are tightened to specification.
  • Use MBUSA-certified technicians.

Documentation advice

Keep all recall letters, service records, and VIN verification.

Product Details

Year: 2025. Make: MERCEDES-BENZ. Model: GLC 350E 4MATIC. Manufacturer: Mercedes-Benz USA, LLC. Component: Steering: Critical Fasteners. Sold through: Authorized MBUSA network. Recall date: 2025-08-20.

Reported Incidents

No specific incidents or injuries are listed in the recall notice.

Key Facts

  • High risk issue with steering coupling bolts
  • Affects 2023-2026 EQE and GLC vehicles
  • Recall initiated 2025-08-20
  • Owner letters mailed 2025-10-06
  • Repair is tightening bolts at no cost

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANTPETS
Injury Types
CRUSHINGELECTRICALFALLLACERATION

Product Details

Model Numbers
GLC 350E 4MATIC
Report Date
August 20, 2025
Recall Status
ACTIVE

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