Quick Facts at a Glance
- Recall Date
- August 20, 2025
- Hazard Level
- HIGH
- Brands
- Mercedes-Benz USA, MERCEDES-BENZ
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL, PREGNANT, PETS
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Mercedes-Benz USA, MERCEDES-BENZ
- Product type
- Steering system component
- Model numbers
- GLC 350E 4MATIC
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
August 20, 2025
Reported by NHTSA
August 20, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
What You Should Do
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
About This Product
Mercedes-Benz GLC-class and EQE models are luxury vehicles with advanced steering systems. The recall targets a steering coupling bolt that may loosen.
Why This Is Dangerous
A loose steering coupling can cause loss of steering control, increasing crash risk. This is a direct, life-safety concern.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Owners may experience reduced steering precision or sudden steering loss, potentially leading to accidents.
Practical Guidance
How to identify if yours is affected
- 1. Locate your vehicle's VIN on the driver-side dashboard or door jamb.
- 2. Check recall status on NHTSA or MBUSA sites using the recall number 25V533.
- 3. Contact MBUSA to schedule inspection.
Where to find product info
NHTSA recall page and MBUSA customer service; VIN lookup required.
What timeline to expect
Repair is a bolt-tightening service performed by dealers at no charge. Appointments may vary by dealer availability.
If the manufacturer is unresponsive
- Document all attempts to schedule service.
- Escalate to NHTSA if the dealer or MBUSA is unresponsive.
How to prevent similar issues
- Have steering components checked during routine service.
- Ensure all steering fasteners are tightened to specification.
- Use MBUSA-certified technicians.
Documentation advice
Keep all recall letters, service records, and VIN verification.
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Product Details
Year: 2025. Make: MERCEDES-BENZ. Model: GLC 350E 4MATIC. Manufacturer: Mercedes-Benz USA, LLC. Component: Steering: Critical Fasteners. Sold through: Authorized MBUSA network. Recall date: 2025-08-20.
Reported Incidents
No specific incidents or injuries are listed in the recall notice.
Key Facts
- High risk issue with steering coupling bolts
- Affects 2023-2026 EQE and GLC vehicles
- Owner letters mailed 2025-10-06
- Repair is tightening bolts at no cost
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Safety Guide
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