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Philips Medical Systems Nederland Recall: BIOS Battery Causes Startup Failures in Allura Xper CV20 7

Philips Medical Systems Nederland B.V. recalls 53 units of the Allura Xper CV20 system due to a BIOS battery that may deplete faster than designed. The recall affects units distributed worldwide, including the US and many other countries. The failure prevents system startup with no prior warning messages.

Official notice

Source-backed recall notice

No product image was available from the source feed.

Official source
FDA DEVICE
Recall date
September 3, 2025
Status
ACTIVE
Severity
8/10

Quick Facts at a Glance

Recall Date
September 3, 2025
Hazard Level
HIGH
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Category
Health & Personal Care
Sold At
Unknown
Geographic Scope
1 states
At-Risk Groups
GENERAL, PREGNANT, PETS

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

  1. 1Stop using the product until you confirm whether it is included in the recall.
  2. 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
  3. 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
  4. 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product type
Medical Imaging System Console
Model numbers
722031
Sold at
Unknown
Where affected
ALL

Recall Timeline

Key dates and source checks for this recall record.

  1. Recall announced

    September 3, 2025

  2. Reported by FDA DEVICE

    October 8, 2025

  3. RecallRadar source check

    April 18, 2026

  4. Consumer action

    Use the official remedy and keep documentation.

Hazard Information

The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter

About This Product

Allura Xper CV20 is a medical imaging system used in clinical environments. It is valued for diagnostic imaging capabilities.

Why This Is Dangerous

A BIOS battery may deplete faster than designed. This can halt startup without warning, preventing device operation when needed.

Industry Context

This recall is not explicitly described as part of a broader industry pattern.

Real-World Impact

Affects healthcare operations relying on the imaging system; no injuries reported yet but startup failure could disrupt patient care.

Practical Guidance

How to identify if yours is affected

  1. Check model number 722031
  2. Confirm distribution status for your facility or region

Where to find product info

FDA recall page Z-0014-2026 and manufacturer communications

What timeline to expect

Not specified; expect manufacturer guidance and potential repair options within weeks

If the manufacturer is unresponsive

  • Escalate to hospital risk management
  • Contact FDA via maker recall submission
  • Document all communications

How to prevent similar issues

  • Maintain updated service agreements with Philips
  • Verify device status before use
  • Monitor for recall updates from FDA and Philips
  • Prepare for potential downtime in clinical workflow

Documentation advice

Keep recall letter, log communications with Philips, maintain device service records

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Product Details

Model Numbers: 722031. Associated 510(k) numbers: K102005, K130638, K130842, K133292, K141979, K162859, K161563. Quantity: 53 units (OUS only). Distribution: Worldwide, including US nationwide and many countries listed.

Reported Incidents

No specific injuries or incidents are reported in the provided data.

Key Facts

  • 53 units affected (OUS)
  • Worldwide distribution including US and numerous countries
  • High hazard level

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANTPETSPREGNANT
Injury Types
ELECTRICALOTHERCRUSHING

Product Details

Model Numbers
722031
Affected States
ALL
Report Date
October 8, 2025
Recall Status
ACTIVE

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