Quick Facts at a Glance
- Recall Date
- December 15, 2025
- Hazard Level
- HIGH
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product type
- Medical Imaging System
- Model numbers
- Model Number: 722011, System Product Name: Allura Xper FD10/10, UDI-DI: 00884838059047, Serial Numbers: 268, 205, 213, 89, 293 +12 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 15, 2025
Reported by FDA DEVICE
January 21, 2026
RecallRadar source check
January 28, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Allura Xper FD10/10 is a medical imaging system used in healthcare settings for diagnostic purposes. It is designed to provide high-quality images for various medical assessments.
Why This Is Dangerous
The defect involves a missing or improperly installed drip tray, which is supposed to catch coolant. Without it, there is a risk of coolant leaking onto electrical components, which could lead to dangerous short-circuits.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Patients and healthcare providers must refrain from using the device, which could disrupt medical services. The recall is a precautionary measure to prevent potential electrical hazards.
Practical Guidance
How to identify if yours is affected
- Check the model number on the device to see if it is 722011.
- Verify if the device has a drip tray properly installed beneath the cooling unit.
- Contact Philips Medical Systems for confirmation if uncertain.
Where to find product info
The model number and serial numbers can usually be found on the back or bottom of the device.
What timeline to expect
Expect a timeline of 4-6 weeks for refund or replacement processing.
If the manufacturer is unresponsive
- Document your attempts to contact Philips.
- Follow up with a second request via email or phone.
- Consider filing a complaint with the FDA if no response is received.
How to prevent similar issues
- Always check for product recalls before purchasing medical devices.
- Look for devices that have clear safety certifications.
- Consider alternatives with a strong safety record.
Documentation advice
Keep records of your purchase, any communications with Philips, and any relevant medical records.
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Product Details
The recalled product is the Allura Xper FD10/10, Model Number 722011. It was distributed worldwide, including the United States and several other countries. No retail price is mentioned.
Key Facts
- Potential electrical short-circuit hazard
- Contact Philips for instructions
- Recall initiated on December 15, 2025
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