Philips Medical Systems Nederland B.V. recalled 22 Allura Xper FD10/10 systems on December 15, 2025. The recall stems from a potential electrical hazard due to an improperly installed drip tray. Patients and healthcare providers must stop using these devices immediately.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
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The Allura Xper FD10/10 is a medical imaging system used in healthcare facilities for diagnostic procedures. Healthcare providers rely on this system for accurate imaging during patient evaluations.
If the drip tray is not installed correctly, coolant can leak and contact electrical components. This poses a risk of electrical short-circuits that may lead to system failures.
This recall is not part of a broader industry pattern.
Consumers using the Allura Xper FD10/10 may face disruptions in medical imaging services. The recall requires immediate cessation of use, impacting patient care and operational efficiency.
The model number and serial numbers can typically be found on the product label or user manual.
Expect a timeline of 4-8 weeks for refund processing once the recall instructions are followed.
Keep records of any correspondence regarding the recall and document the model and serial numbers for reference.
The recalled product is the Allura Xper FD10/10, Model Number: 722027. It has been distributed worldwide, including the US and multiple countries. The quantity recalled is 22 units.
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