Quick Facts at a Glance
- Recall Date
- December 15, 2025
- Hazard Level
- HIGH
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product type
- Medical Imaging System
- Model numbers
- Model Number: 722010, System Product Name: Allura Xper FD10, UDI-DI: 00884838059030, Serial Numbers: 764, 1396, 728, 980, 782 +12 more
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
December 15, 2025
Reported by FDA DEVICE
January 21, 2026
RecallRadar source check
January 28, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. or your healthcare provider for instructions. Notification method: Letter
About This Product
The Allura Xper FD10 is a medical imaging system used in healthcare settings for diagnostic procedures. It is designed to provide high-quality imaging for various medical applications.
Why This Is Dangerous
The absence of a properly installed drip tray can lead to coolant leaks that may contact electrical components. This can cause electrical short-circuits, posing a risk of system failure.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Healthcare providers must stop using the affected systems, which may disrupt medical services temporarily.
Practical Guidance
How to identify if yours is affected
- Locate the model number on the device label or user manual.
- Check if your system's serial number matches the recalled numbers listed.
- Verify if the drip tray installation was documented.
Where to find product info
The model number and serial numbers can typically be found on the back or bottom of the device.
What timeline to expect
Expect a timeline of 4-6 weeks for processing refunds or replacements after returning the device.
If the manufacturer is unresponsive
- Document all communications with Philips regarding the recall.
- Reach out to your healthcare provider for further assistance.
- Consider filing a complaint with the appropriate regulatory agency.
How to prevent similar issues
- When purchasing medical devices, check for FDA approval and recall history.
- Ensure proper installation and documentation of device components.
- Stay informed about product recalls through manufacturer notifications.
Documentation advice
Keep records of your purchase, any correspondence with Philips, and photos of the device as evidence.
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Product Details
The recall affects Allura Xper FD10, Model Number 722010. It was distributed worldwide, including the US and several international markets. The systems were sold under various identifiers, including UDI-DI 00884838059030.
Key Facts
- Potential for electrical short-circuits
- Immediate action required
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Safety Guide
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